Success story
Zuora cuts down ticket volume by over 50% with Atomicwork. Find out how-->
Product
Universal Agent
Resolve issues instantly with Voice and Vision AI
AI Knowledge Management
Deliver contextual answers with conversational AI
Modern service management
Agentic ITSM and ESM with built-in, adaptive intelligence
Agentic enterprise automations
Automate processes and workflows across teams
All features
Explore everything you can do with Atomicwork
Pricing
Maximise value with transparent, scalable plans
Platform
Agentic AI
AI Agents
Autonomous AI to streamline service delivery
AI Copilot
Help your enterprise service teams achieve more
AI Service Desk
Scale your enterprise support without scaling your IT team
AI Skills
Supercharge your enterprise IT automations with AI skills
Enterprise integrations
Microsoft Teams
Deflect support questions and automate services
Slack
Deliver faster enterprise support to your employees
Microsoft 365
Bring your MS apps together for integrated support
All Integrations
Integrate all of your enterprise applications
Enterprise automation
Automate processes and workflows across teams
Enterprise analytics
Get full visibility into your service operations.
Enterprise security
How we design a secure and compliant platform.
Solutions
Modern ITSM solution
IT Support
Scale your IT service delivery and operations with AI
Request Management
Effortlessly handle and fulfill all service desk requests
Incident Management
Smartly diagnose and resolve incidents faster
Change Management
Intelligently plan, track and implement changes
Asset Management
Seamlessly track and manage all assets
CMDB Software
Easily organize configuration data for smarter operations
Modern ESM solution
Agentic HR Support
Streamline employee support and deliver delight everyday
Employee Journeys
Support employee milestones with guided workflows
HR Service Delivery
Streamline HR support for a better employee experience
Employee Self Service
Empower employees to resolve their own needs
By industry
Financial Services
Transforming IT ops for Fintech & investment firms
Manufacturing
Reimagine service operations at manufacturing plants
Education
Deliver exceptional student and faculty
Healthcare
Streamline clinical IT operations for superior care
By usecase
Digital Workplace Experience
Seamless collaboration for modern teams
IT Workflow Automation
Eliminate manual work and improve productivity
IT Knowledge Management
Consolidate knowledge from multiple sources
ESM Platform
AI solution to deliver efficiency and autonomy
Automated Employee Onboarding
Automate the mundane and focus on the extraordinary
Customers
Resources
Blog
The #1 blog for AI in ITSM content
Atomic Conversations
A podcast for CIOs and IT leaders
Events
Learn from experts and discover industry trends
Newsroom
Read press releases, announcements and more
Press Kit
Access brand assets, company info, and media resources in one place.
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Learn about our culture, benefits and open positions
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Meet the team driving Atomicwork’s vision and innovation
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Schedule a demo
Success story
Zuora cuts down ticket volume by over 50% with Atomicwork. Find out how-->
Product
Product
Universal Agent
Resolve issues instantly with Voice and Vision AI
NEW
AI Knowledge Management
Deliver contextual answers with conversational AI
Modern Service Management
Agentic ITSM and ESM with built-in, adaptive intelligence
Agentic Enterprise Automation
Automate processes and workflows across teams
All Features
Explore everything you can do with Atomicwork
Pricing
Explore which Atomicwork plan is the best for your organization
Introducing Universal Agent
Atomicwork's Universal Agent empowers enterprises to deliver real-time, proactive support with voice, vision, and context-aware intelligence in the flow of work.
Platform
Solutions
Agentic AI
Enterprise integrations
Agentic AI
AI Agents
Autonomous AI to streamline service delivery
AI Copilot
Help your enterprise service teams achieve more
AI Service Desk
Scale your enterprise support without scaling your IT team
AI Skills
Supercharge your enterprise IT automations with AI skills
Enterprise integrations
Microsoft Teams
Deflect support questions and automate services
Slack
Deliver faster enterprise support to your employees
Microsoft 365
Bring your MS apps together for integrated support
All Integrations
Integrate all of your enterprise applications
Enterprise automation
Enterprise analytics
Enterprise security
All features
All features
Introducing Atomicwork’s Universal Agent
Our Universal Agent empowers enterprises to deliver real-time, proactive support with voice, vision, and context-aware intelligence in the flow of work.
Solutions
Solutions
Modern ITSM solution
Modern ESM solution
By industry
By usecase
For IT teams
Agentic IT Support
Scale your IT service delivery and operations with AI
Request Management
Effortlessly handle and fulfill all service desk requests
Incident Management
Smartly diagnose and resolve incidents faster for better SLA
Change Management
Intelligently plan, track and implement changes
Modern ITAM
Seamlessly track and manage all assets with intelligence
Modern CMDB
Easily organize context and configuration data with AI
For HR Teams
Agentic HR Support
Streamline employee support and deliver delight everyday
Employee Journeys
Support employee milestones with guided workflows
HR Service Delivery
Streamline HR support for a better employee experience
AI Employee Support
Empower employees to resolve their own needs
Industry
Financial Services
Transforming IT ops for Fintech & investment firms
Manufacturing
Reimagine service operations at manufacturing plants
Education
Deliver exceptional student and faculty
Healthcare
Streamline clinical IT operations for superior care
Usecase
Digital Workplace Experience
Seamless collaboration for modern teams
IT Workflow Automation
Eliminate manual work and improve productivity
IT Knowledge Management
Consolidate knowledge from multiple sources
ESM Platform
AI solution to deliver efficiency and autonomy
Automated Employee Onboarding
Automate the mundane and focus on the extraordinary
All features
All features
All features
All features
Introducing Atomicwork’s Universal Agent
Our Universal Agent empowers enterprises to deliver real-time, proactive support with voice, vision, and context-aware intelligence in the flow of work.
Customers
Resources
Resources
Blog
The #1 blog for AI in ITSM content
Atomic Conversations
A podcast for CIOs and IT leaders
Press Kit
Access brand assets, company info, and media resources in one place.
Events
Learn from experts and discover industry trends
Newsroom
Read press releases, announcements and more
Introducing Atomicwork’s Universal Agent
Our Universal Agent empowers enterprises to deliver real-time, proactive support with voice, vision, and context-aware intelligence in the flow of work.
Company
Company
About
Learn more about Atomicwork’s team
Leadership
Meet the team driving Atomicwork’s vision
Investors
Learn about the backers fueling our growth
Contact Us
Get in touch with the Atomicwork team
Careers
Learn about our culture, benefits and open positions
Partners
Drive ITSM innovation with us
Introducing Atomicwork’s Universal Agent
Our Universal Agent empowers enterprises to deliver real-time, proactive support with voice, vision, and context-aware intelligence in the flow of work.
Schedule a demo
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Learn more about Atomicwork
Download the state of AI in IT 2025 report
Discover the key insights from our 2025 report edition and see how the IT industry has advanced in AI adoption.
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Join our webinars and events
Discuss ITSM and ESM with the best minds in the industry and stay updated on trends and best practices.
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Discover agentic service management
Find out how you can elevate IT productivity and transform employee experiences by leveraging AI agents.
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Read about our success stories
US safety gloves distributor, Ammex Corp, replaced Jira Service Management with Atomicwork for their ITSM needs.
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