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[E-book] How to evaluate a modern ITSM platform in the agentic AI era? Download our 2025 buyer's guide->

Product

Agentic AI Platform

AI Agents

Autonomous AI to streamline service delivery

AI Assistant

Instant support and quick resolutions for employees

AI Copilot

Help your enterprise service teams achieve more

AI Search

Supercharge your enterprise IT automations with AI skills

AI Skills

Supercharge your enterprise IT automations with AI skills

AI Service Desk

Scale your enterprise support without scaling your IT team

Modern ITSM Solution

Request Management

Effortlessly handle and fulfill all service desk requests

Incident Management

Smartly diagnose and resolve incidents faster

Change Management

Intelligently plan, track and implement changes

Problem Management

Proactively identify, analyze, and resolve problems

Asset Management

Seamlessly track and manage all assets

CMDB Software

Easily organize configuration data for smarter operations

Modern ESM Solution

Employee Journeys

Deliver personalized employee experiences

Employee Workflows

Streamline and automate the employee lifecycle

AI Self-service

Deliver delightful employee experiences autonomously

HR Service Delivery

Simplify and enhance HR service delivery

Enterprise Integrations

Microsoft Teams

Deflect support questions and automate services

Slack

Deliver faster enterprise support to your employees

Microsoft 365

Bring your MS apps together for integrated support

All Integrations

Integrate with all of your enterprise applications

Platform

An AI-first platform to support digital workplaces.

Security

How we design a secure and compliant platform.

Integrations

Connect seamlessly with essential enterprise apps.

Analytics

Get full visibility into your service operations.

Solutions

Team

IT Support

Scale your IT service delivery and operations with AI

HR Support

Streamline employee support and deliver delight everyday

Enterprise support

Deliver modern support across business teams

Industry

Financial Services

Transforming IT ops for Fintech & investment firms

Manufacturing

Reimagine service operations at manufacturing plants

Education

Deliver exceptional student and faculty

Healthcare

Streamline clinical IT operations for superior care

Usecase

Digital Workplace Experience

Seamless collaboration for modern teams

IT Workflow Automation

Eliminate manual work and improve productivity

IT Knowledge Management

Consolidate knowledge from multiple sources

ESM Platform

AI solution to deliver efficiency and autonomy

Automated Employee Onboarding

Automate the mundane and focus on the extraordinary

Customers

Resources

Blog

The #1 blog for AI in ITSM content

Atomic Conversations

A podcast for CIOs and IT leaders

Events

Learn from experts and discover industry trends

Newsroom

Read press releases, announcements and more

Press Kit

Access brand assets, company info, and media resources in one place.

Company

About

Learn more about Atomicwork’s team

Careers

Learn about our culture, benefits and open positions

Brand Partnerships

Drive ITSM innovation with us

Get in touch with the Atomicwork team

Leadership

Meet the team driving Atomicwork’s vision and innovation

Investor

Learn about the backers fueling our growth and mission

Schedule a demo

[E-book] How to evaluate a modern ITSM platform in the agentic AI era? Download our 2025 buyer's guide->

Product

Agentic AI Platform

Modern ITSM Solution

Modern ESM Solution

Enterprise Integrations

Agentic AI Platform

AI Agents

NEW

Autonomous AI to streamline service delivery

AI Copilot

Help your enterprise service teams achieve more

AI Skills

Supercharge your enterprise IT automations with AI skills

AI Assistant

Instant support and quick resolutions for employees

AI Search

Integrate all your enterprise knowledge in one place

AI Service Desk

Scale your enterprise support without scaling your IT team

Modern ITSM Solution

Request Management

Effortlessly handle and fulfill all service desk requests

Incident Management

Smartly diagnose and resolve incidents faster

Change Management

Intelligently plan, track and implement changes

Problem Management

Proactively identify, analyze, and resolve problems

Asset Management

Seamlessly track and manage all assets

CMDB Software

Easily organize configuration data for smarter operations

Modern ESM Solution

Employee Journeys

Deliver personalized employee experiences

Employee Workflows

Streamline and automate the employee lifecycle

HR Service Delivery

Simplify and enhance HR service delivery

AI Self-service

Deliver delightful employee experiences autonomously

Integrations

Microsoft Teams

Deflect support questions and automate services

Slack

Deliver faster enterprise support to your employees

Microsoft 365

Bring your MS apps together for integrated support

All Integrations

Integrate all of your enterprise applications

Everything we released in 2024 to automate workflows and elevate enterprise IT productivity

Platform

Overview

An AI-first platform to support digital workplaces.

Security

How we design a secure and compliant platform.

Integrations

Connect seamlessly with essential enterprise apps.

Analytics

Get full visibility into your service operations.

State of AI in IT 2025

Download our report to find out how CIOs can leverage AI for their 2025 technology strategy

Solutions

Team

Scale your IT service delivery and operations with AI

HR Support

Streamline employee support and deliver delight everyday

Enterprise Support

Deliver modern support across business teams

Industry

Financial Services

Transforming IT ops for Fintech & investment firms

Manufacturing

Reimagine service operations at manufacturing plants

Education

Deliver exceptional student and faculty

Healthcare

Streamline clinical IT operations for superior care

Usecase

Digital Workplace Experience

Seamless collaboration for modern teams

IT Workflow Automation

Eliminate manual work and improve productivity

IT Knowledge Management

Consolidate knowledge from multiple sources

ESM Platform

AI solution to deliver efficiency and autonomy

Automated Employee Onboarding

Automate the mundane and focus on the extraordinary

All features

State of AI in IT 2025

Download our report to find out how CIOs can leverage AI for their 2025 technology strategy

Customers

Resources

Blog

The #1 blog for AI in ITSM content

Atomic Conversations

A podcast for CIOs and IT leaders

Press Kit

Access brand assets, company info, and media resources in one place.

Events

Learn from experts and discover industry trends

Newsroom

Read press releases, announcements and more

State of AI in IT 2025

Download our report to find out how CIOs can leverage AI for their 2025 technology strategy

Company

About

Learn more about Atomicwork’s team

Leadership

Meet the team driving Atomicwork’s vision

Investors

Learn about the backers fueling our growth

Get in touch with the Atomicwork team

Careers

Learn about our culture, benefits and open positions

Partners

Drive ITSM innovation with us

State of AI in IT 2025

Download our report to find out how CIOs can leverage AI for their 2025 technology strategy

Schedule a demo

Thank you!

Our team will be in touch with you shortly. We can’t wait to show you around Atomicwork!

Learn more about Atomicwork

Download the state of AI in IT 2025 report

Discover the key insights from our 2025 report edition and see how the IT industry has advanced in AI adoption.

Join our webinars and events

Discuss ITSM and ESM with the best minds in the industry and stay updated on trends and best practices.

Discover agentic service management

Find out how you can elevate IT productivity and transform employee experiences by leveraging AI agents.

Read about our success stories

US safety gloves distributor, Ammex Corp, replaced Jira Service Management with Atomicwork for their ITSM needs.