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Customers
Modern CMDB

The single source of truth for IT context and configuration

Federate your data so you can enable smarter decisions, faster incident resolution, and AI‑powered automation with Atomicwork’s modern CMDB.

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Modernize your CMDB

Traditional CMDBs were built for a simpler time. Today's IT admins need a modern CMDB that provides

Task delegation for Atomicwork AI workflows

Unified View of Dependencies

See how assets, apps, services, and users interconnect.

Agent productivity for Atomicwork IT optimization

Context for AI

Fuel AI agents with real‑time context on incidents, change, and assets.

Leverage organizational context for Atomicwork AI

Data You Can Trust

Automatic linking, deduplication, and dynamic updates ensure accuracy.

We looked at many solutions, but none came close to replacing ServiceNow—until we found Atomicwork. Its agentic AI and modern approach for IT teams stood out immediately. Unlike legacy systems that require complex skill sets and weeks to implement even small changes, Atomicwork enables us to move at the speed of business.

David Williamson
CIO, Abzena

Live Context, Not Stale Tables

Single pane of glass

Provide IT teams with a single, centralized repository for managing all IT assets and configuration. This holistic multi-source, multi-dimensional view, pulled from MDMs, asset discovery, endpoint protection, observability and IAMs, ensures better asset tracking, reduces duplicates and redundancies, and simplifies compliance.

Improved incident and change management

Quickly identify the relationships and dependencies between different components. This insight is crucial for effective incident and change management, as it helps in diagnosing issues faster and assessing the impact of changes before implementation.

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Enhanced decision making

Empower IT teams with accurate, up-to-date information, facilitating informed decision-making. With access to a context management data lake, admins can better plan upgrades, allocate resources efficiently, and anticipate future needs, leading to more strategic and proactive IT management.

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Unified IT‑to‑HR Context

Configure a shared CI view across IT and HR for deprovisioning and onboarding new employees. Federated access to data unlocks smooth automations across departments, segments and locations.

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Explore how Atomicwork can help you accelerate your business

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Support in the flow of work 

End-users get instant answers and resolutions in the flow of work through the browser, Slack, Teams, and email via chat, voice and vision capabilities. 

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Context management for Atomicwork AI knowledge platform
Unified context management across the enterprise 

Federate organizational context so that your human and AI agents always have the context they need to provide personalized support at their fingertips. 

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Agentic enterprise automations 

Automate end-to-end business workflows so that your service teams are free from the routine and the repetitive.

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