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Automate HR service desk requests with employee delight at scale

Delight employees, save costs and free up your HROps team’s time with Atomicwork, a purpose-built conversational AI

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Superior employee experience

Offer high-quality HR service delivery from employee onboarding to routine HROps query resolution at scale.

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One-click HR case management

Develop streamlined workflows to process HR service requests in the shortest timeframe using Atomicwork.

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Faster time-to-resolution

Resolve HR service requests faster by offering a self-guided, conversational AI support with a human-assisted HRSD.

Try Atomicwork platform ->

See how customers accelerate business and reduce IT costs with Atomicwork

We looked at many solutions, but none came close to replacing ServiceNow until we found Atomicwork. Its agentic AI and modern approach for IT teams stood out immediately. Unlike legacy systems that require complex skill sets and weeks to implement even small changes, Atomicwork enables us to move at the speed of business.

David Williamson
Chief Information Officer
50%
deflection out of the box
60%
requests handled by Atom

The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to maintain our IT team without adding a single headcount in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Chad Ghosn, Global CIO and CTO
Chad Ghosn
Global CTO and CIO
65%
deflection out of the box
18+
service teams aligned
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Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone whether in HR, IT, or Finance is finally speaking the same language, using the same workflows, processes, and tools.

Syachfri Tjhia
Head of Data & Technology
12+
service teams aligned
3000+
learners served by Atom
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Atomicwork is a valuable partner in our journey towards World-Class IT Operations. We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and most importantly employee experience. Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.

Ryder Hampton
Head of Technology - Enterprise Services
52%
less MTTR
+21%
improved ESAT

With Atomicwork’s modern service management and Agentic AI platform, we are transforming the digital workplace experience at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows all via Slack. This partnership is driving faster resolutions, enhanced productivity, and a smarter, more connected workplace.

Karthik Chakkrapani, SVP Corporate Operations and CIO at Zuora
Karthik Chakkarapani
Corporate Operations & CIO
50%
less ticket volume
92%
answer accuracy
Read case study ->

Unlock your HR team's potential

Atomicwork helps you build an efficient and powerful HR service delivery process accessible to all employees

Deliver on-demand HR services

Atomicwork's conversational AI platform provides on-demand HR services for employees from different departments, leading to increased engagement, productivity, and job satisfaction.

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Empower HR teams to do their best work

HR teams have a lot on their plate, from hiring to onboarding. By automating repetitive HR support queries, Atomicwork frees HR teams to focus on more important business tasks. With Atomicwork, HR teams can work smarter, not harder.

Resolve repetitive queries instantly

Atomicwork streamlines HR service requests by automating repetitive queries through Atom AI, allowing service agents to focus on resolving complex issues and providing top-notch support.

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Scale your HR service delivery process

Manual HR service delivery is impossible for distributed workforces where teams are scattered worldwide. Using Atom AI, our conversational solution allows employees to find answers for their urgent HR queries instantly, regardless of their location or time zone.

The ultimate solution for all your HR management needs

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Best-in-class support

Support employees with interactive, prompt, accurate answers to their queries without involving the HR services.

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Sharp learning curve

With Atomicwork's HR service portal, you can effortlessly manage HR tasks without the need for additional skills or training.

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Simple UI

Atomicwork’s simple, ChatGPT-like UI ensures everyone can use it without frequent assistance.

Customized Workflows - Atomicwork IT service management

Customized workflows

Build workflows that cover diverse HR service request use cases like payroll, compliance, onboarding, and more.

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Higher employee engagement

Automate repetitive and mundane work, allowing employees to focus on meaningful, impact-driven tasks instead.

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In-depth analytics

Keep track of critical metrics in an intuitive dashboard and get insights into the HR support team’s performance easily.

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Frequently Asked Questions

What is HR service delivery?
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How does Atomicwork's HR service delivery solution work?
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What are the benefits of using an HR service desk?
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How does HR service delivery enhance the employee experience?
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How do I try using Atomicwork?
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See Atomicwork in action now.