The AI Workforce Platform to streamline your service delivery
An ESM platform with the AI Workforce to resolve requests across IT, HR, Finance, and Facilities instantly and in the tools employees already use.
Try Atomicwork
“Now HR, IT, Finance – everyone speaks the same language.”
Says Syachfri Tjhia, Head of Technology at Catalyst Education. Leverage our AI Coworkers to extend service management principles to all enterprise teams.
Give employees a single place to get their work done, from IT requests to HR or finance queries with Atom resolving 50%+ of questions instantly.
HR, Finance, Facilities and other workplace teams manage their work independently and autonomously using AI Coworkers, with minimum IT intervention.
Unifying employee services on one platform gives clear visibility into request flow and service gaps to improve overall service delivery.
Enterprise service delivery in the flow of work
Connect disparate enterprise knowledge sources to Atom, our Universal AI Coworker, so employees can ask about benefits or submit time-off requests directly in Microsoft Teams, Slack, or the browser for instant resolutions.
Explore Universal AI Coworker ->
AI knowledge management->
Automate the moving parts of onboarding and offboarding so your employees can make their transition smoothly. AI Coworkers work across IT, HR, or payroll workspaces to automate provisioning, profile updates, or Slack notifications, saving countless hours spent in coordination.
Automate employee onboarding ->
Automate employee offboarding ->
Set up customized employee journeys ->
Help employees self-serve common service requests like making profile updates, generating company letters, or logging their travel reimbursements via Atom. You can also automate approval workflows so that managers and employees are notified promptlywithout manual follow ups and other common scenarios using AI Coworkers.
Explore enterprise automation ->
Agentic access provisioning ->
Self-service password resets ->
Atomicwork allowed us to maintain our IT team without adding a single headcount in six months. The product has transformed how we manage our IT and business workflows.
Chad Ghosn,
Global CTO and CIO of Ammex Corp
Multiple teams. Multiple tools. One powerful ESM platform.
Automate repetitive tasks, connect systems, and deliver exceptional service across your entire organization.
- Sync employee lifecycle data
- Process time-off requests and approvals
- Generate offer letters
- Route contracts for e-signatures
- Trigger automated reminders
- Send onboarding checklists to new hires
- Post team announcements for role changes
- Update employee status for PTO requests
- Create new employee records
- Update profiles for role changes
- Track onboarding tasks
- Sync employee lifecycle data
- Process time-off requests and approvals
- Send onboarding checklists to new hires
- Post team announcements for role changes
- Update employee status for PTO requests
- Generate offer letters
- Route contracts for e-signatures
- Trigger automated reminders
- Create new employee records
- Update profiles for role changes
- Track onboarding tasks
- Auto-provision new hire accounts
- Revoke access during offboarding
- Auto-sync role changes to security groups
- Push security patches to endpoints remotely
- Track device lifecycles and warranties
- Create incidents from critical service alerts
- Auto-assign to on-call engineers instantly
- Send critical incident alerts to team channels
- Notify teams of scheduled maintenance windows
- Process purchase orders
- Automate expense approval workflows
- Sync vendor records and payment status
- Route contract approvals for deal closures
- Access customer billing and payment history
- Track budget allocations and spending by team
- Maintain vendor contract databases
- Document financial policies and approval matrices
- Notify stakeholders of pending approvals needed
- Alert teams to invoice processing delays
- Submit desk booking requests
- Report broken equipment
- Request conference room setup
- Reserve meeting rooms based on availability
- Schedule building access
- Coordinate vendor visits
- Access office maps and desk assignment layouts
- Find building policies and emergency contacts
- Receive building alerts for maintenance
- Notify employees of visitor arrivals
- Send reminders for upcoming office events
Built for modern enterprise service teams
Give IT, HR, Legal, or Operations their own private spaces to add their knowledge sources, set up service catalogs, handle requests, and configure workflows in minutes.
Atomicwork's AI Coworkers work together to understand context, reason through policies, and coordinate across systems to fulfill every service request accurately.
Atom learns from your data to get sharper for you, but it never crosses into another customer's workspace or improves answers for anyone outside your org.
Empower service teams to respond to employee queries on Slack, Teams, email, or browser with Atom’s chat, voice and vision AI capabilities.
Send targeted announcements or schedule notifications to specific teams or the entire organization to ensure that critical information reaches everyone.
See what's working and what's not in your request fulfillment journey. Spot trends and identify automation opportunities from ticket patterns in one view.
Expert insights on enterprise service management
Everything your IT team needs in one AI-native platform
End-users get instant answers and resolutions in the flow of work through the browser, Slack, Teams, and email via chat, voice and vision capabilities.
Learn more ->
Manage incidents, changes, assets, requests, and problem records from one place with AI-powered context.
Learn more ->
Automate end-to-end business workflows so that your service teams are free from the routine and the repetitive.
Learn more ->
.avif)
