Make your work flow
Automate complex IT service request workflows and reduce turnaround time for employee and end user support.
The heart of IT operations lies in ticketing workflows. Atomicwork transforms ticketing into a smart, automated IT process. From approvals to prioritization and triaging, witness a level of IT efficiency that adapts to the ever-changing demands of end user support.
No need for coding expertise. Atomicwork's user-friendly visual interface empowers IT and even HR teams to design and implement AI-powered IT workflows without the need for extensive technical knowledge. From concept to execution, take control effortlessly.
IT managers can automate the manual work behind the entire employee lifecycle— from provisioning access to applications to securely offboarding departing employees. Enhance IT security and reduce errors effortlessly.
Deliver operational harmony by bringing IT tools and stakeholders onto the same page. Atomicwork ensures that your enterprise technology stack can operate in sync by enabling IT managers to streamline workflow actions across platforms, with the different teams they collaborate with Atomicwork AI workflows.
Have a new hire joining today? Create an SSO account for them in your Identity Access Management platform of choice (Azure Active Directory, Google Workspace, Okta), add them to your collaboration software (Slack or MS Teams), add them to channels and schedule messages to be sent out at key moments. All in the click of a button.
Configure intelligent workflows effortlessly with an interface designed for simplicity to automate IT service requests.
Set up automatic routing workflows based on priority, department, or service request, automatic prioritization workflows based on fields like level or location, approval worflows and even third-party actions like "Send a Teams message" or "Add user to a Teams channel".
Information is power. Set up workflows to notify key IT stakeholders and keep them in the loop.
Worried about a potential security breach? Create a private channel with management and post updates there for relevant requests. Offboarding an employee? Send updates to their manager and HRBP about what actions need to be performed before the employee's last day. Now, you no longer have to wonder if you've done enough to make sure everyone has access to the information they need whenever they need it.
Experiences don't wait for a hand to shape them; design and manage key employee lifecycle moments from onboarding to offboarding but also everything in between like compliance training, security training and so on.
Atom, Atomicwork's AI Assistant, can handhold employees through these journeys, answer questions and deliver announcements so employees don't feel lost.
Our journey with Atomicwork to transition our ticketing systems to their AI-based Microsoft Teams Interface has been remarkable. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.
Keep employee data consistent across your tech stack, through Atomicwork. Use workflow and journey actions to perform updates and trigger actions.
Embrace a new era of onboarding that can prioritize empowerment over information overload, with Atom, everyone's friendly neighbourhood bot.
Atom has an intuitive understanding of language and can deliver a support experience that is both familiar and efficient.
Reduce the approval cycle by automating popular approval workflows like software access or expense approval workflows for C-suite execs.
Trigger actions, based on events and conditions, in other software you use like Okta, Azure AD, Google Workspace, Slack and more.
Atomicwork comes with key no-code integrations out-of-the-box but you can also trigger actions in other products through webhooks.
