Features
Workflows

Automate repetitive work

Free up your IT team by automating user provisioning, software access, password resets and other manual tasks.
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Unlock IT productivity with workflows

Faster resolutions for your employees and fewer repetitive tasks for your IT team.
Easy to build workflows
Create and edit workflows in minutes with our drag-and-drop builder. No complex implementation effort required.
Custom workflows for any business need
Triggers and actions in Atomicwork make it easy for you to prioritize and route requests, send approvals and notify team members at scale.
Connect all your tools for automated resolution
Workflows come with actions support for Azure AD, Microsoft Teams, Slack, Okta and a dozen other apps.

Create powerful workflows that
change the way you serve employees

Treat your employees like your customers.

Configure triaging workflows

Quit the manual work and setup your request routing workflows in Atomicwork. You can add triggers, workflows and conditions to setup a decision path for even the most complex of workflows.

This way, requests get automatically routed and prioritized and your team can focus on just customer satisfaction.

Seamless approval mechanisms

Unlock efficiency with automated approvals. No matter the volume, automation can scale effortlessly and make sure that your turnaround times stay the same and no one is blocked.

Tailor approval mechanisms, set conditions for approvals and make sure they align with your organization's unique requirements.

Extend workflows beyond your servicing needs

Don't stop with automating task reminders and emails within Atomicwork; you can extend your workflows to any third-party app to perform actions across your company's tech stack with the help of our native integrations and webhook actions.

Everything to power your workflows,
including the bells and whistles

We're workflow builders ourselves and understand the art of creating them.
Add event and time based triggers for Atomicwork workflows to automate repetitive work
Triggers
Use our out-of-the-box triggers to have automation run at the right time, even if you have hundreds of them running in parallel with each other.
Atomicwork workflows enable conditionally branching workflows so you can cover every automated usecase in mind
Conditional branching
With conditional branching, you get to choose a new path for every response to every question in your forms and leave nothing to chance.
Schedule personalized messages on Slack, Microsoft Teams and email, as a part of automated workflows, in Atomicwork
Personalized messages
Send personalized messages based on employee's profiles and use dynamic placeholders to create workflows that adapt to different scenarios.
Atomicwork workflows enable instant request field updates so IT teams can automate manual update activties as well
Instant field updates
Any updates performed by Atomicwork happen in real-time, allowing you to chain actions and conditions without worrying about delays and error messages.
Set up private workspaces for every team to configure their own workflows
Private workspaces
Make it easy for every department and team in your company, and allow them to automate work with boundaries but without dependencies.
Automate IT triaging, prioritization and approval workflows with ease, from Atomicwork
Drafts and auto-save
Create complex workflows over time using drafts that get saved automatically and publish them whenever you feel confident.
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