Ammex Corp achieved 65% query deflection with Atomicwork. Read their success story →
Product
Conversational AI
AI Assistant
Provide instant help to your employees over Slack and Teams
Atom skills
Automate resolutions for frequently encountered issues
Automated workflows
Automate manual work and reduce support resolution time
Employee journeys
Collaboratively manage employee lifecycle workflows
Security and compliance
Learn about our secure approach to modern service management
Modern ITSM
Request management
Streamline IT support requests and scale employee services
Incident management
Identify, act on and resolve major and minor incidents
IT asset management
Track and manage assets through their lifecycle
IT change management
Simplify, automate and modernize IT change processes
Explore all features
Explore all of the key capabilities in Atomicwork's solution
Enterprise integrations
Atomicwork + MS Teams
Deflect support questions and automate repetitive workflows
Atomicwork + Slack
Deliver Slack-based IT support and workflows to your employees
Atomicwork + Microsoft
Integrate popular MS apps for improved employee efficiency
Atomicwork + Intune
Streamline and track all asset activities in one place
See all integrations
Integrate Atomicwork with your favorite apps to perform actions
Solutions
By Use Case
Modernize IT help desk
Leverage AI to manage and streamline service desk requests
Employee self-service
AI solution to deliver employee experience and autonomy
Automate IT workflows
Eliminate manual work and improve employee productivity
Knowledge management
Consolidate your internal knowledge from multiple sources
Explore all solutions
Discover all AI-based solutions offered by Atomicwork
By Industry
Education
Deliver exceptional student and faculty experiences
Healthcare
Streamline clinical IT operations for superior patient care
Manufacturing
Digitally transform IT ops at production floors
Retail
Empower retail IT staff to offer exceptional CX
By Team
IT support
Scale your IT support without scaling your IT team
HR services
Streamline employee support and deliver delight every day
Internal operations
Deliver modern internal support across departments
Pricing
Resources
Blog
Read the latest stories about AI, ITSM and EXT from Atomicwork
Podcast
Listen to conversations with IT leaders and EX experts
Company
About
Learn more about Atomicwork's mission and founding team
Careers
Learn about our culture, benefits and open job positions
Contact
Get in touch with the Atomicwork team and send us your enquiries
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Building Atomicwork
How Atomicwork transformed Ammex Corp's service management with AI
US-based safety gloves distributor Ammex Corp replaced Jira Service Management with Atomicwork for their ITSM and ESM needs. Read on to uncover the full success story.
Sairam Krishnan
Building Atomicwork
Introducing Atomicwork’s Modern Service Management Platform within MS Teams
Building Atomicwork
Embracing Responsible AI Practices with the TRUST Framework
Building Atomicwork
The New CAP Theorem for B2B GenAI Apps
AI in IT
5 real-world generative AI use cases in IT by leading CIOs
ITSM
The modern ITSM manifesto: Traditional ITSM vs modern service management
All
IT help desk
Atomic Conversations
ITSM
Employee Experience
Building Atomicwork
AI in IT
ITSM
20 Essential incident management metrics for modern IT teams
Build a resilient and robust IT infra by monitoring these critical incident management metrics and KPIs.
AI in IT
9 Top benefits of AI service management
From driving intuitive self-service capabilities to automating basic incident resolution steps, AI service management offers several benefits for IT teams looking to redefine ITSM.
Building Atomicwork
Atomicwork updates with an August flair
Discover how August’s updates make Atomicwork more intuitive and tailored to streamline your service management workflows.
AI in IT
Leveraging AI workflows for enterprise automation
AI workflows can help businesses break the constraints of traditional workflows that are rigid and siloed to deliver positive end-user experiences.
Atomic Conversations
David Williamson, CIO of Abzena, on scaling IT with data and AI
From the impact of data and AI in IT to powerful IT leadership practices, it was one engaging session with David Williamson on Atomic Conversations.
AI in IT
How AI can transform problem management
From analyzing incident patterns to simplifying root cause analysis, AI can significantly impact problem management processes. Learn how.
ITSM
Top 10 Jira Service Management Alternatives
Despite its advantages for basic IT support, Jira Service Management can quickly become complex and cumbersome for organizations. Here's a round up of more intuitive software you can consider instead.
Atomic Conversations
Atomic Conversations: Mark Gill of Zuora on the evolution of IT over three generations
I had an insightful and deep conversation with seasoned IT leader, Mark Gill, on the transformation of IT industry and here are my key takeaways from our discussion.
Building Atomicwork
Mid-year product updates from Atomicwork
Atomicwork’s July updates bring powerful improvements to streamline and elevate your IT service management.
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