The Atomicwork Blog

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Designing deflection paths that actually work: What we learned from TubeScience's journey

Learn how TubeScience's 3-person IT team designed AI-powered deflection paths to handle 34.5% of requests automatically from the Agentic ITSM Masterclass series.

Building Atomicwork

Atomicwork is now on the Microsoft Marketplace

Building Atomicwork

Rewiring the fundamentals of access provisioning with agentic AI

Context engineering: The secret weapon of CIOs architecting the future of IT

Building Atomicwork

Introducing Atomicwork’s Universal Agent

Building Atomicwork

How Zuora reimagined their workplace experience and cut ticket volume by over 50%

Building Atomicwork

A new chapter for Atomicwork: $25M+ Series A to empower enterprise IT teams with agentic AI

From one IT win to an org-wide AI strategy: Insights from Zuora

Employee Experience

How delightful employee experiences begin with HR+IT: Lessons from Cascade Clarity's John Cuellar

Why the join-move-leave lifecycle is still run on email threads and what it takes to fix it.

Access management in the Agentic Age: JumpCloud's Chase Doelling on Auth, Access, and Agents

Why traditional access management breaks down when AI agents enter the picture.

The ultimate IT onboarding checklist for modern enterprises

A step-by-step playbook for IT managers and sysadmins, covering everything from pre-boarding to 90-day follow-up.

Building Atomicwork

How Atomicwork built its AI workflow engine with Claude Agent SDK & MCP

How we built a system that turns plain English into visual workflows using the Claude Agent SDK, MCP, and Claude Code.

Building Atomicwork

The automation ceiling was never about software: Introducing AI Workflow Builder

Describe what you need a workflow to do in plain language and watch AI build it.

See Atomicwork in action now.