Customers
Introducing Atomicwork’s Universal Agent

Our Universal Agent empowers enterprises to deliver real-time, proactive support with voice, vision, and context-aware intelligence in the flow of work.

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SITS25 Reflections: The stark divide of AI adoption in ITSM
Our observations on AI's impact in enterprises, ITSM software, and service management jobs.
How Agentic AI can ease Azure operations for IT teams
Learn how you can manage Azure services with Agentic AI easily to get an overview of services, monitor performance metrics, or provision new resources.
Baseball cards, databases, and boardrooms: Insights from Karl Mosgofian
A candid conversation about nonlinear career paths, bridging tech with business, and how startups can better speak the CIO’s language.
Spring into smarter service with Atomicwork's updates
The Universal Agent, a handful of new integrations, improved change management and more - all rolled up in our refreshing Spring Updates here.
When AI stops being magic: Rethinking how IT teams should evaluate conversational tools
Why most AI demos wow, but daily usage wears users down and what IT leaders should really be evaluating instead.
Enterprise knowledge graphs: Why in the age of AI agents, context is king
Why enterprise knowledge graphs are needed to give AI agents the context they need for intelligent and high-quality employee support.
Rethinking request catalogs for effective service delivery
Where do traditional service catalogs fall short? Learn why they no longer meet modern needs and how to build one that puts end users first.
Mastering Apple Device Management with Atomicwork + Jamf integration
Apple devices are sleek and secure. Yet, even they need a structured device management approach that a tight integration like Atomicwork + Jamf can help with.
How the Knowledge Agent unlocks self-service for your enterprise
From scattered documentation to smart answers, see how knowledge-based agents powered by AI deliver contextual and scalable self-service.
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