We thought IT leaders wouldn't be interested in employee experience. Turns out we were wrong.
Are IT leaders only worried about IT infra and not about employee experience? Not exactly, EX is one of their key focus areas right now.
Incident vs. Problem Management: Why Modern IT Teams need both
How is problem management different from incident management. And, do you need both these ITIL processes? Find out.
The New CAP Theorem for B2B GenAI Apps
Our learnings for enterprise IT, product and engineering teams looking to develop B2B GenAI applications for their business.
AI's practical impact on ITSM - Highlights from SITS 2024
Our top takeaways from Europe’s largest exhibition for ITSM professionals - the Service Desk & IT Support (SITS) Show 2024.
Atomic Conversations: Nipun Soni on navigating the triple role
Nipun Soni, Chief Information Officer (CIO) of Picarro, shares the benefits of integrating IT, HR, finance, and legal functions in an organization.
Spring product updates
A quick look at all the important features we built in March and April 2024 to help you level up your IT service management.
Welcoming Lenin Gali, our new Chief Digital and Business Officer
Introducing our Chief Digital and Business Officer, Lenin Gali, who'll help lead our business strategy and digital thought leadership.
How AI can transform your retail service desk
From contextual retail staff assistance to automating operational workflows, see how Atomicwork can help you bring AI to your retail service desk.
Cherwell EoL is here: 7 best Cherwell alternatives to consider for your next ITSM
Our roundup of top ITSM alternatives to Cherwell's service management solution after Ivanti's End of Life announcement.
Password resets cost your IT team ~$85K/year. Enable self-service resets.
Eliminate repetitive password reset questions by enabling self-service password reset (SSPR) using Atom.
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