Ammex Corp achieved 65% query deflection with Atomicwork. Read their success story →
How Atomicwork transformed Ammex Corp's service management with AI
US-based safety gloves distributor Ammex Corp replaced Jira Service Management with Atomicwork for their ITSM and ESM needs. Read on to uncover the full success story.
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20 Essential incident management metrics for modern IT teams
Build a resilient and robust IT infra by monitoring these critical incident management metrics and KPIs.
9 Top benefits of AI service management
From driving intuitive self-service capabilities to automating basic incident resolution steps, AI service management offers several benefits for IT teams looking to redefine ITSM.
Atomicwork updates with an August flair
Discover how August’s updates make Atomicwork more intuitive and tailored to streamline your service management workflows.
Leveraging AI workflows for enterprise automation
AI workflows can help businesses break the constraints of traditional workflows that are rigid and siloed to deliver positive end-user experiences.
David Williamson, CIO of Abzena, on scaling IT with data and AI
From the impact of data and AI in IT to powerful IT leadership practices, it was one engaging session with David Williamson on Atomic Conversations.
How AI can transform problem management
From analyzing incident patterns to simplifying root cause analysis, AI can significantly impact problem management processes. Learn how.
Top 10 Jira Service Management Alternatives
Despite its advantages for basic IT support, Jira Service Management can quickly become complex and cumbersome for organizations. Here's a round up of more intuitive software you can consider instead.
Atomic Conversations: Mark Gill of Zuora on the evolution of IT over three generations
I had an insightful and deep conversation with seasoned IT leader, Mark Gill, on the transformation of IT industry and here are my key takeaways from our discussion.
Mid-year product updates from Atomicwork
Atomicwork’s July updates bring powerful improvements to streamline and elevate your IT service management.
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