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All your ITSM and ESM needs.One AI-powered solution.

A unified solution with an AI assistant, modern IT service desk, and business workflows.
Reduce costs, maximize productivity and deliver great employee experiences.
The present
The future
Our journey with Atomicwork to transition our ticketing systems to their AI-based Microsoft Teams Interface has been remarkable. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.
Chad Ghosn
Global CTO and CIO,
AMMEX Corporation
Our end users want quick and accurate answers to their questions and have no interest in the process of obtaining them. Atomicwork addresses this challenge efficiently, revolutionizing information access.
Syachfri Tjhia
Head of IT,
Catalyst Education
Conversational assistant

Bring enterprise services to where your users are

Portals are hard for employees to discover and remember. Atom, an AI assistant,  delivers answers and support in the flow of work.
Built for
IT service desk

Maximize service efficiency. Minimize frustration.

Atomicwork is a modern IT service desk that offers a hassle-free experience to your end users as well as your HR and IT teams by streamlining requests, incidents and assets.

Fulfill service requests

Give your end users access to any business service they need through Atom.

Manage your hardware and software assets

Give your admins control over managed and unmanaged asset allocation, tracking,
lifecycle and ownership.
Atomicwork's asset management module helps IT teams keep track of all their resources' lifecycle

Troubleshoot incidents swiftly

Act fast, minimize impact and create consistency by managing incidents from Atomicwork. Identify incidents, setup workflows and provide updates with ease.
Stay on top of incoming requests and issues by categorizing, prioritizing and assigning them to the right expert.

Implement changes smoothly

Make change transitions with minimal disruption, high adoption rates, and enhanced organizational resilience.
Make change transitions smooth with Atomicwork's change management module
the ATOMICWORK PLATFORM

A single powerful platform for all 
your enterprise service needs

Bring all of your internal processes together and align them with your business objectives. Deploy a single solution that works for all of your teams and departments.

Seamlessly plug Atomicwork into your apps

Get more power out of your tools and trigger critical workflows, saving your team time and energy.

Make smarter decisions with insights

The best decisions are data driven. Track your team's impact and identify improvement areas through insights.
Tap into insights and metrics about your process to make informed decisions with your team

Flexible workspaces

Empower every team to run their processes with custom settings and workflows.
Create self-managed workspaces for every employee facing team to enable seamless administration and execution

Granular permissions

Give least privilege access and permissions to make sure there's no data leaks.
Manage roles and permissions at a granular level to empower your employees with the right kind of guardrails

Employee directory

Everything you need to know about all your employees and their requests.
Collect all the relevant information you need about employees and use them to customize your services

Managed security

Keep your logins simple and unsilly by enabling sign-on for your agents and end users.
Leverage single-sign-on with IAM apps to enable enhanced security and automated provisioning

Our solution meets industry standards

We offer a best-in-class and enterprise-ready solution with industry-standard security and privacy compliance.
GDPR Compliant Badge - Ensuring Data Protection and Privacy with AtomicworkCCPA Compliant Badge - California Consumer Privacy Act Certification for AtomicworkHIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for AtomicworkISO 27701 Certified Badge - Privacy Information Management System Certification for AtomicworkISO 27017 Certified Badge - Cloud Security Certification for AtomicworkISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork
SOC 2 Type II Compliant Badge - Service Organization Control for Secure Data Management at Atomicwork
CCPA Compliant Badge - California Consumer Privacy Act Certification for Atomicwork
GDPR Compliant Badge - Ensuring Data Protection and Privacy with Atomicwork
HIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for Atomicwork
STAR Level One Compliant Badge - Security Trust Assurance and Risk Certification for Atomicwork
ISO 27701 Certified Badge - Privacy Information Management System Certification for Atomicwork
ISO 27001 Certified Badge - International Standard for Information Security for Atomicwork
ISO 27017 Certified Badge - Cloud Security Certification for Atomicwork
ISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork

See Atomicwork in action now.

Connect with our team of experts and find out how you can deliver modern IT service management