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Customers
Atomicwork universal agent for employees product screenshot
FOR EMPLOYEES - ONE UNIVERSAL AGENT
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Atomicwork agentic service platform for enterprise teams screenshot
FOR ENTERPRISE TEAMS - ONE AGENTIC SERVICE PLATFORM
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Atomicwork platform overview

High-velocity teams need IT that moves as fast as they do

Deploy autonomous AI agents to collaboratively provide instant resolutions, automate access requests, and accelerate business productivity at scale.

Universal Agent icon
universal agent
Give and get instant help in the flow of work
One Al agent handles IT, HR, and all Ops requests 24x7 without turning everything into a ticket.
50%+ auto-resolved from day 1
IGA Agent icon
iga agent
Provide the right access, at the right time
Birthright access on day one.  Access when it's needed. Revoked the moment it's not.
Access wait time cut by 80%
AI Copilot icon
ONBOARDING agent
Manage onboarding and offboarding autonomously
Run onboarding and offboarding processes across teams, locations and tools.
improve process alignment
Universal Agent icon
ai agents at scale
Turn runbooks into operating procedures
Describe what you want to automate and Atomicwork will spin up agents to handle it.
PROMPT TO PROD IN MINutes
Built on a unified agentic service platform

Faster business. Lower IT costs.
Real customer results.

We looked at many solutions, but none came close to replacing ServiceNow until we found Atomicwork. Its agentic AI and modern approach for IT teams stood out immediately. Unlike legacy systems that require complex skill sets and weeks to implement even small changes, Atomicwork enables us to move at the speed of business.

David Williamson
Chief Information Officer
50%
deflection out of the box
60%
requests handled by Atom

The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to maintain our IT team without adding a single headcount in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Chad Ghosn, Global CIO and CTO
Chad Ghosn
Global CTO and CIO
65%
deflection out of the box
18+
service teams aligned
Read case study ->

Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone whether in HR, IT, or Finance is finally speaking the same language, using the same workflows, processes, and tools.

Syachfri Tjhia
Head of Data & Technology
12+
service teams aligned
3000+
learners served by Atom
Read case study ->

Atomicwork is a valuable partner in our journey towards World-Class IT Operations. We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and most importantly employee experience. Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.

Ryder Hampton
Head of Technology - Enterprise Services
52%
less MTTR
+21%
improved ESAT

With Atomicwork’s modern service management and Agentic AI platform, we are transforming the digital workplace experience at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows all via Slack. This partnership is driving faster resolutions, enhanced productivity, and a smarter, more connected workplace.

Karthik Chakkrapani, SVP Corporate Operations and CIO at Zuora
Karthik Chakkarapani
Corporate Operations & CIO
50%
less ticket volume
92%
answer accuracy
Read case study ->
Built with best-in-class enterprise security and compliance
ISO 42001
new
CASA compliance certification
CASA
CCPA compliance certification
CCPA
CSA STAR compliance certification
CSA STAR
GDPR compliance certification
GDPR
HIPAA compliance certification
HIPAA
ISO 27701 compliance certification
ISO 27701
Microsoft 365 certification
M365
SOC 2 compliance certification
SOC 2

Go from workflows to workforce

Everyone else

Legacy ITSM relies on every step to be mapped, every branch coded, every change made manually.

The Atomicwork way

Atomicwork’s autonomous agents understand your policies, your context, your stack. Ready to deploy and accelerate your business.

Purpose-built for modern IT. Architected for enterprise scale.

Unify your people, platforms and processes

Integrate your IT, HR and other enterprise tools with Atomicwork so you can automate tasks, setup workflows and scale impact without adding on headcount or tools.

Explore all integrations

See Atomicwork in action now.