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Customers
Modern Asset Management

Give IT assets business and service context

Atomicwork enables IT admins to get an overview of an asset’s entire lifecycle, from purchase to decommisions, so they can optimize spend.

Request demo
Customers
Modern Asset Management

Give IT assets business
and service context

Atomicwork enables IT admins to get an overview of an asset’s entire lifecycle, from purchase to decommisions, so they can optimize spend.

Request demo

Get full visibility into the asset lifecycle

Track assets from acquire to retire

A single pane of glass for all asset changes - from ownership to incidents and software updates. Even Intune and Kandji updates can be viewed in Atomicwork.

Automate asset lifecycle workflows

From purchase orders to retirements, automate everything and free up your IT team for more important projects.For example, an IT admin can setup a workflow to remind them when an asset is due for replacement.

Report on assets

Connect assets with incidents, get reports on problem hotspots and make better purchase decisions.IT teams can drill down to pull up lists like assets by location or user-based lists of current and historical assets.

Explore how Atomicwork can help you accelerate your business

Support in the flow of work 

End-users get instant answers and resolutions in the flow of work through the browser, Slack, Teams, and email via chat, voice and vision capabilities. 

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Unified context management across the enterprise 

Federate organizational context so that your human and AI agents always have the context they need to provide personalized support at their fingertips. 

Agentic enterprise automations 

Automate end-to-end business workflows so that your service teams are free from the routine and the repetitive.

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Karthik Chakkarapani
Corporate Operations & CIO

Smart asset fulfilment and tracking

Types and attributes

Add, identify and classify assets with types and attributes such as serial numbers, asset tags, and more.

Smart linking and suggestions

Atom will suggest related assets to agents when an incident is created for comprehensive asset tracking.

Contextual end-user answers

Atom will use an employee’s asset list to contextualize and personalize troubleshooting advice and answers.

Dependency relationships

Map dependencies between assets in your inventory so you can easily map an asset’s journey.

Remote troubleshooting actions

Perform troubleshooting actions like restart, wipe, reset passcode, lock and unlock assets, right from the request.

Reports

Analyze asset data so you can make informed decisions about asset planning to decommisioning.

Frequently asked questions
Why choose Atomicwork for asset management?
Does Atomicwork have an asset discovery tool?
What can be stored in Atomicwork’s asset management system?
How can I try Atomicwork?
Best-in-class enterprise-ready security and compliance
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CSA STAR
GDPR
HIPAA
ISO 27701
M365
SOC 2

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Connect with our experts to learn how to deliver modern IT service management for your business

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We looked at many solutions, but none came close to replacing ServiceNow—until we found Atomicwork. Its agentic AI and modern approach for IT teams stood out immediately. Unlike legacy systems that require complex skill sets and weeks to implement even small changes, Atomicwork enables us to move at the speed of business.

David Williamson
Chief Information Officer

The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to <span style="color: #F33F32">maintain our IT team without adding a single headcount </span>in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Chad Ghosn
Global CTO and CIO

Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone—whether in HR, IT, or Finance—is finally<span style="color: #F33F32"> speaking the same language,</span> using the same workflows, processes, and tools.

Syachfri Tjhia
Head of Data & Technology

Atomicwork is a valuable partner in our journey towards World-Class IT Operations.  We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen <span style="color: #F33F32">significant improvements across ticket deflection, self service</span> and most importantly <span style="color: #F33F32">employee experience. </span>Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.

Ryder Hampton
Head of Technology - Enterprise Services

With Atomicwork’s modern service management and Agentic AI platform, we are <span style="color: #F33F32">transforming the digital workplace experience</span> at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows—all via Slack. This partnership is driving<span style="color: #F33F32"> faster resolutions, enhanced productivity,</span> and a smarter, more connected workplace.

Karthik Chakkarapani
SVP, Corporate Operations & CIO