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Deliver high velocity change management
Accelerate and automate the many moving parts of change management so you can focus on impact and reducing risk.
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Modernize change processes anddrive process efficiency
Setup change templates for all types
Create and customize change templates to fit the unique needs of your organization. Whether it’s a standard software update or a high-risk infrastructure change, you control the process and approvals—every time.
AI’ll get that for you
IT teams can use Atomicwork to assist them with their change management procedures – like researching possible risks for an upcoming change or digging deep to pull up a list of assets that might need be affected by the change. No matter the task, AI’ll be there for you.
Stay on top of every change, planned or
in progress
Atomicwork’s change calendar gives you a consolidated, real-time view of all scheduled changes. Identify potential conflicts, manage dependencies, and make proactive decisions before issues arise.
Fast and collaborative change approvals
Atomicwork streamlines the approval process with an intuitive interface and built-in collaboration. Stakeholders can review, comment, and approve changes quickly - keeping projects on track.
Keep work flowing no matter what the task
Setup change workflows to handle routine procedures – everything from stakeholder communication to automatic change properties updates.
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A new operating model for the enterprise
Delightful support in the flow of work
End-users get instant answers and resolutions in the flow of work through the browser, Slack, Teams, and email via chat, voice and vision capabilities.
Learn moreAI Coworkers that own job roles, not just tasks.
AI Coworkers own full job roles, not just isolated tasks, so IT gets 10x the service capacity, lower cost per ticket, and faster MTTR without adding headcount.
Learn moreGovern your AI Workforce, like your people.
Manage your AI Workforce the same way you manage your people for clear ROI, round-the-clock coverage, and a hybrid workforce operating model.
Learn moreDelightful support in the flow of work
End-users get instant answers and resolutions in the flow of work through the browser, Slack, Teams, and email via chat, voice and vision capabilities.
Learn moreAI Coworkers that own job roles, not just tasks.
AI Coworkers own full job roles, not just isolated tasks, so IT gets 10x the service capacity, lower cost per ticket, and faster MTTR without adding headcount.
Learn moreGovern your AI Workforce, like your people.
Manage your AI Workforce the same way you manage your people for clear ROI, round-the-clock coverage, and a hybrid workforce operating model.
Learn moreSimplify, automate and accelerate
IT change management
Oversee all changes from one place
Stay in control of all change activities—from software updates to high-risk changes—with a unified dashboard. Atomicwork brings everything together so you can manage change at scale.
Centralize change communication
Keep everyone aligned with a single source of truth for approvals, notes, and reports. No more scattered emails or lost updates.
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Standardize risk assessment
Use forms to collect all the information CABs need to make informed decisions at the planning stage
Report on changes
Analyze change control processes so your team can iterate on processes and move faster
ITIL-compliant change practice management
Follow ITIL best practices even as you rollout changes, big and small for your organization
"We looked at many solutions, but none came close to replacing ServiceNow, until we found Atomicwork. Its agentic AI and modern approach for IT teams stood out immediately. Unlike legacy systems that require complex skill sets and weeks to implement even small changes, Atomicwork enables us to move at the speed of business."
"The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to maintain our IT team without adding a single headcount in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently."
"Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone, whether in HR, IT, or Finance, is finally speaking the same language, using the same workflows, processes, and tools."
Atomicwork is a valuable partner in our journey towards World-Class IT Operations. We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and most importantly employee experience. Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.
"With Atomicwork’s modern service management and agentic AI platform, we are transforming the digital workplace experience at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows, all via Slack. This partnership is driving faster resolutions, enhanced productivity, and a smarter, more connected workplace."
Atomicwork is an enterprise service management platform that helps businesses bring people, processes and platforms together to provide a modern employee experience. Using Atomicwork to manage changes means that IT teams will be able to setup a single pane of glass to manage all services they provide to end-user
Using Atomicwork, IT admins can create templates for standard, normal and emergency changes so that processes can be deployed with ease.
Yes. The Atomicwork extension for Azure DevOps creates a change when a release is triggered, holds the deployment until the change is approved, and resumes the pipeline once it reaches the status you set. For other CI/CD tools, code-based workflows write the deployment outcome back to the change record
Atomicwork is integrated with Azure DevOps. The Azure DevOps extension creates a change the moment a release kicks off, holds the deployment until the change is approved, and links the release back to the change record. For other CI/CD tools like GitHub Actions or Jenkins, code-based workflows write the deployment outcome back to the change, so a failed rollout is tied to its change record automatically.
Sign up for a free demo of Atomicwork and someone from our team will walk you through our product. We'll also get you set up with a limited environment to try the product.
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Implementing change processes doesn’t have to be an arduous task. The following set of best practices will help you execute a robust change management strategy with ease.
How do you get end-users to adopt and adapt to changes? Here are some effective ways to plan your organizational change communication with examples.
Measuring the impact of changes in your IT environment is key to fine-tuning your IT change processes and minimizing disruptions.
