Sept 24
San Francisco
Case study
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Accelerate and automate the many moving parts of change management so you can focus on impact and reducing risk.
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Create and customize change templates to fit the unique needs of your organization. Whether it’s a standard software update or a high-risk infrastructure change, you control the process and approvals—every time.
IT teams can use Atomicwork to assist them with their change management procedures – like researching possible risks for an upcoming change or digging deep to pull up a list of assets that might need be affected by the change. No matter the task, AI’ll be there for you.
Atomicwork’s change calendar gives you a consolidated, real-time view of all scheduled changes. Identify potential conflicts, manage dependencies, and make proactive decisions before issues arise.
Atomicwork streamlines the approval process with an intuitive interface and built-in collaboration. Stakeholders can review, comment, and approve changes quickly - keeping projects on track.
Setup change workflows to handle routine procedures – everything from stakeholder communication to automatic change properties updates.
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Support in the flow of work
End-users get instant answers and resolutions in the flow of work through the browser, Slack, Teams, and email via chat, voice and vision capabilities.
Learn moreUnified context management across the enterprise
Federate organizational context so that your human and AI agents always have the context they need to provide personalized support at their fingertips.
Learn moreAgentic enterprise automations
Automate end-to-end business workflows so that your service teams are free from the routine and the repetitive.
Learn moreSupport in the flow of work
End-users get instant answers and resolutions in the flow of work through the browser, Slack, Teams, and email via chat, voice and vision capabilities.
Learn moreUnified context management across the enterprise
Federate organizational context so that your human and AI agents always have the context they need to provide personalized support at their fingertips.
Learn moreAgentic enterprise automations
Automate end-to-end business workflows so that your service teams are free from the routine and the repetitive.
Learn more
Stay in control of all change activities—from software updates to high-risk changes—with a unified dashboard. Atomicwork brings everything together so you can manage change at scale.
Keep everyone aligned with a single source of truth for approvals, notes, and reports. No more scattered emails or lost updates.
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Use forms to collect all the information CABs need to make informed decisions at the planning stage
Analyze change control processes so your team can iterate on processes and move faster
Follow ITIL best practices even as you rollout changes, big and small for your organization
"We looked at many solutions, but none came close to replacing ServiceNow, until we found Atomicwork. Its agentic AI and modern approach for IT teams stood out immediately. Unlike legacy systems that require complex skill sets and weeks to implement even small changes, Atomicwork enables us to move at the speed of business."
"The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to maintain our IT team without adding a single headcount in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently."
"Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone, whether in HR, IT, or Finance, is finally speaking the same language, using the same workflows, processes, and tools."
Atomicwork is a valuable partner in our journey towards World-Class IT Operations. We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and most importantly employee experience. Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.
"With Atomicwork’s modern service management and agentic AI platform, we are transforming the digital workplace experience at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows, all via Slack. This partnership is driving faster resolutions, enhanced productivity, and a smarter, more connected workplace."
BUILT WITH ENTERPRISE-GRADE SECURITY AND COMPLIANCE.
Implementing change processes doesn’t have to be an arduous task. The following set of best practices will help you execute a robust change management strategy with ease.
How do you get end-users to adopt and adapt to changes? Here are some effective ways to plan your organizational change communication with examples.
Measuring the impact of changes in your IT environment is key to fine-tuning your IT change processes and minimizing disruptions.
