Modern Change Management

Take control of IT change management; deliver velocity

Simplify and automate the many moving parts of change management so you can minimize risks and disruptions.

Request demo
Modern Change Management

Take control of IT change management; deliver velocity

Simplify and automate the many moving parts of change management so you can minimize risks and disruptions.

Request demo

Modernize change processes and
drive process efficiency

Setup change templates for all types

Different changes need different processes. Setup process playbooks for each type of change so Atomicwork can take care of record keeping, approvals and followups.
Screenshot of an IT Change Management template in Atomicwork, an IT service management platform

Configure change approval policies

Cut down the approval red tape by associating CABs against standard, normal and emergency changes; Atom will take care of sending and managing authority approvals through Teams.
Modal window titled 'Send for change advisory board approval' from a change management system interface in Atomicwork

Single system of record for a change

Get an overview of all activities executed in support of a change - tasks, forms, approval workflows, and conversations - in one place.
Interface window showing an example change request with a plan in Atomicwork

Atomicwork is a valuable partner in our journey towards World-Class IT Operations.  We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen <span style="color: #F33F32">significant improvements across ticket deflection, self service</span> and most importantly <span style="color: #F33F32">employee experience. </span>Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Ryder Hampton
Head of Technology - Enterprise Services

With Atomicwork’s modern service management and Agentic AI platform, we are <span style="color: #F33F32">transforming the digital workplace experience</span> at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows—all via Slack. This partnership is driving<span style="color: #F33F32"> faster resolutions, enhanced productivity,</span> and a smarter, more connected workplace.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Karthik Chakkarapani
SVP, Corporate Operations & CIO

Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone—whether in HR, IT, or Finance—is finally<span style="color: #F33F32"> speaking the same language,</span> using the same workflows, processes, and tools.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Syachfri Tjhia
Head of IT

The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to <span style="color: #F33F32">maintain our IT team without adding a single headcount </span>in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Chad Ghosn
Global CTO and CIO

Simplify, automate and accelerate
IT change management

Oversee all changes from one place

Manage all types of changes - software updates, emergency changes, workflow optimization etc. - from Atomicwork

Centralize change communication

Keep all communication regarding changes - approvals, notes, reports - in one place

Change calendar to keep track of all your chanes

Everything you need to know about all the planned and implemented changes in your organization

Standardize risk assessment

Use forms to collect all the information CABs need to make informed decisions at the planning stage

Change workflows

Automate repeatable tasks as workflows so agents can streamline the process and make sure all the boxes are ticked off

Report on changes

Analyze change control processes so your team can iterate on processes and move faster

FAQs

Why choose Atomicwork for change management?
Does Atomicwork support managing all types of changes?
Does Atomicwork support deployment tracking?
How can I try Atomicwork?