Sept 24
San Francisco
Agentic ITSM Masterclass: Learn how to put AI to work from those who already have. Watch session replays ->
Learn more

What’s broken with today’s onboarding experience

Seamless employee onboarding needs tight collaboration between multiple teams and stakeholders. So what’s stopping your teams from working together?

Multiple tools

From recruiting to assigning devices for new employees, your team is tasked with accessing multiple tools including your ATS, HRIS, compliance, and access management systems to onboard an employee.

Too many manual actions

Whether it’s adding your new hires to respective Slack channels and checking in during their initial few weeks or collecting critical employee information for payroll processes, HR and IT teams are clogged by several manual tasks that consume time and effort.

Lacks personalization

Personalizing welcome emails and check-in notifications helps employees have delightful onboarding experiences, fostering a positive brand appeal. However, personalized experiences go for a toss as organizations scale and ramp up hiring.

Try Atomicwork platform ->

See how customers accelerate business and reduce IT costs with Atomicwork

We looked at many solutions, but none came close to replacing ServiceNow until we found Atomicwork. Its agentic AI and modern approach for IT teams stood out immediately. Unlike legacy systems that require complex skill sets and weeks to implement even small changes, Atomicwork enables us to move at the speed of business.

David Williamson
Chief Information Officer
50%
deflection out of the box
60%
requests handled by Atom

The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to maintain our IT team without adding a single headcount in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Chad Ghosn, Global CIO and CTO
Chad Ghosn
Global CTO and CIO
65%
deflection out of the box
18+
service teams aligned
Read case study ->

Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone whether in HR, IT, or Finance is finally speaking the same language, using the same workflows, processes, and tools.

Syachfri Tjhia
Head of Data & Technology
12+
service teams aligned
3000+
learners served by Atom
Read case study ->

Atomicwork is a valuable partner in our journey towards World-Class IT Operations. We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and most importantly employee experience. Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.

Ryder Hampton
Head of Technology - Enterprise Services
52%
less MTTR
+21%
improved ESAT

With Atomicwork’s modern service management and Agentic AI platform, we are transforming the digital workplace experience at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows all via Slack. This partnership is driving faster resolutions, enhanced productivity, and a smarter, more connected workplace.

Karthik Chakkrapani, SVP Corporate Operations and CIO at Zuora
Karthik Chakkarapani
Corporate Operations & CIO
50%
less ticket volume
92%
answer accuracy
Read case study ->

How Atomicwork helps automate employee onboarding

Atomicwork helps you move away from ticketing to people-centric experiences leveraging agentic AI to boost employee engagement.

Bring all stakeholders on a single platform

Manage all onboarding activities from one platform instead of hopping from one portal to another. This helps you track progress across different stages—from welcoming new employees and providing access—on Atomicwork without raising multiple tickets for every employee onboarding.

You can also organize your employee records on Atomicwork to have end-to-end visibility of the employee’s experience—from onboarding to offboarding.

Automate the onboarding journey with customizable templates

With Atomicwork, you can simplify the onboarding journey by splitting it into smaller stages and automating tasks. You can customize pre-built templates for stages like preboarding, Day 1, Week 1, etc., and assign the tasks to corresponding stakeholders.

For instance, you can automate Day 1 tasks like adding new hires to relevant Slack channels and email groups with a simple workflow. Workflows ensure that you keep your employees, their managers, and IT teams in the loop as the onboarding journey progresses.

Simplify IT and access management tasks

Sync with device management systems (like Intune or Kandji) or access management tools like Azure AD to allocate assets and provide workplace or device access right from Atomicwork.

IT teams can also ensure compliance of assets with Atomicwork and maintain detailed IT service catalogs for new employees to request the apps they need for their respective jobs easily.

Bring new hires up to speed with company information

New employees seek and require as much context on what’s happening within your organization when they step in. It’s important to provide them with company information on policies and procedures—without flooding your HR or IT service.

Atomicwork offers a conversational AI assistant, Atom, that every employee at your organization can use from their first day to find information from different enterprise knowledge sources like Notion, Sharepoint, or Confluence.

All that you need for memorable onboarding experiences

AI assistant

Help employees find relevant information easily via a conversational AI assistant

Pre-built templates

Automate tasks for day 1 or 30/60/90 days with customizable templates

Automated notifications

Schedule and trigger routine IT and HR check-ins with new hires in the initial days

Asset allocation

Allocate specific devices based on your new hires’ department and role

Access Provisioning image on Atomicwork website

Access provisioning

Provide the right type of employee access to physical spaces, devices, and apps

Enterprise integrations

Connect with your MDM, HRIS, and LMS software for seamless experiences

Explore our platform ->

Frequently Asked Questions

What is employee onboarding automation?
Chevron navigation icon on Atomicwork website
How do you automate the employee onboarding process?
Chevron navigation icon on Atomicwork website
How to use AI for employee onboarding automation?
Chevron navigation icon on Atomicwork website
Does Atomicwork offer employee onboarding capabilities?
Chevron navigation icon on Atomicwork website
Does Atomicwork integrate with other HR and asset-tracking apps?
Chevron navigation icon on Atomicwork website

See Atomicwork in action now.