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AI Assistant

A personal concierge for every employee

Deliver fast service to employees with Atom, Atomicwork's AI-powered Assistant.

Deliver personalized employee experiences

All they have to do is ask Atom

Search for your enterprise knowledge

Connect Atom to all of the enterprise applications, knowledge management systems and FAQ docs you use at work everyday so that Atom can find what your employees need, when they need it.

Content is always in sync with your source applications, fulfilling GDPR and CCPA requirements. Atom also always cites its sources, giving your employees the power to make fast decisions.

Provide personalized and accurate answers

Configure access control lists (ACLs) so that answers are customized to who the employee is, what their location is and what they have access to.

ACLs are inherited from source systems and can be configured in Atomicwork as well.

Put your TRUST in our AI

Atom has been designed using state of the art AI models and proprietary Atomicwork technology.

Grounded in your data with  privacy controls and built-in AI guardrails, Atom has been configured to answer questions only based on your content and won't respond inappropriately or incorrectly. Learn more.

Our journey with Atomicwork to transition our ticketing systems to their AI-based Microsoft Teams Interface has been remarkable. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Chad Ghosn
Global CTO and CIO, AMMEX Corporation

It is every organization's dream of having a centralised, intelligent, and effective service management platform that can be applied universally across all business functions.

Atomicwork, through Atom, achieves not only that but also introduces state-of-the-art AI technology that will revolutionize how organisations work and search for information.

Syachfri Tjhia
Head of IT, Catalyst Education

A go-to expert for every employee

Atom delivers round-the-clock assistance to your employees, no matter what the timezone or language

Trusted knowledge web

Atom AI Agents learn not just from enterprise apps you use but also the app's knowledge bases so it can help with any question.

PII processing guardian

Atom automatically masks PII in user messages and requests; even during ingestion, PII is masked.

Real-time knowledge updates

Atom AI Agents learn from the public channels it's added to in Slack and Microsoft Teams so it always has the most recent information.

No more looking for answers

Employees don't have to look up where to go for what information; Atom can be the CoE for all teams.

Verbatim, verified answers

In critical scenarios like HR compensation or medical benefits, use Atom's verified AI model to serve verbatim answers.

Workspaces for internal teams

Every team can manage their requests, and topics in their own spaces, while providing a one-stop shop for employee questions.

We adhere to global security standards

Atomicwork is built keeping your enterprise security and business safety in mind.
GDPR Compliant Badge - Ensuring Data Protection and Privacy with AtomicworkCCPA Compliant Badge - California Consumer Privacy Act Certification for AtomicworkHIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for AtomicworkISO 27701 Certified Badge - Privacy Information Management System Certification for AtomicworkISO 27017 Certified Badge - Cloud Security Certification for AtomicworkISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork
SOC 2 Type II Compliant Badge - Service Organization Control for Secure Data Management at Atomicwork
ISO 27001 Certified Badge - International Standard for Information Security for Atomicwork
GDPR Compliant Badge - Ensuring Data Protection and Privacy with Atomicwork
HIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for Atomicwork
ISO 27701 Certified Badge - Privacy Information Management System Certification for Atomicwork
ISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork

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