ServiceNow is built with a portal-centric mindset, expecting your employees to head to a clunky portal to get their queries answered. With Atomicwork, you can offer one-click support to your end user from modern collaboration platforms like Slack or MS Teams.
Unlike ServicNow that needs extensive efforts to set up workflows for simple processes, Atomicwork offers east-to-implement automations for common enterprise use cases. In fact, IT teams can automate password reset and provisioning requests with our single-click AI skills.
AI is not an after-thought for us. We’ve thoughtfully baked generative AI into all our product capabilities with proper guardrails in place, thus reducing the need for additional AI integrations and lowering the total cost of ownership.
Our journey with Atomicwork to transition our ticketing systems to their AI-based Microsoft Teams Interface has been remarkable. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.
It is every organization's dream of having a centralised, intelligent, and effective service management platform that can be applied universally across all business functions.
Atomicwork, through Atom, achieves not only that but also introduces state-of-the-art AI technology that will revolutionize how organisations work and search for information.
Atomicwork offers three pricing plans—Professional, Business, and Enterprise—tailored to your organization’s employee size. Each plan includes access to our AI assistant, Atom. For a breakdown of what’s included in each tier, visit our detailed pricing page.
Atomicwork is a cloud-native platform with integrated AI, designed to support large enterprises managing high volumes of end-user requests. It offers seamless customization and integration capabilities with common workplace tools like Slack, Workday, Kandji, Azure AD, etc. making it highly adaptable for organizations using multiple tools.
Atomicwork is a highly customizable and flexible platform that connects seamlessly with popular collaboration platforms, access management tools like Azure Active Directory and Okta, CRMs like Salesforce, MDMs like Intune and Kandji, knowledge sources like Confluence and Sharepoint, and other business applications. This allows multiple enterprise teams to integrate and automate their process workflows like access provisioning or enterprise knowledge management with Atomicwork.
Migrating from your service management platform is not easy. But we’re here to provide all the onboarding and implementation support. Atomicwork uses plug-and-play integrations for knowledge sources that can be easily set up. We can also help you seamlessly transition all service management workflows from your current service desk to Atomicwork, achieving full adoption across all relevant teams.
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