Meet your team of AI Coworkers

• Verifies employee identity before executing resets
• Resets passwords across connected directories
• Re-enrols MFA tokens
• Logs all recovery actions for audit

‍

• Retrieves employee profiles on request
• Surfaces org chart relationships (manager, team, department)
• Updates employee details on approval
• Answers "who do I talk to about X" routing queries

• Executes offboarding checklists on termination trigger
• Revokes app access and disables accounts
• Triggers device return workflows
• Recovers licences
• Ensures data retention compliance

• Triggers region-specific onboarding workflows (US vs. Europe vs. Asia)
• Provisions app access and device setup
• Creates linked requests across IT, HR, and facilities
• Tracks onboarding task completion
• Sends day-one welcome communications

• Analyses reported phishing emails
• Extracts indicators of compromise (URLs, domains, hashes)
• Quarantines malicious messages across mailboxes
• Updates blocklists
• Generates phishing alerts for the org

• Responds to cloud infrastructure alerts (compute, storage, networking)
• Manages Kubernetes cluster health and scaling
• Investigates resource utilisation and cost anomalies
• Executes remediation runbooks for common cloud incidents
• Escalates major infrastructure issues to platform engineering

• Triages security alerts from SIEM/EDR
• Investigates suspicious activity
• Executes containment playbooks (isolate endpoint, disable account)
• Coordinates phishing containment with the affected employee
• Generates incident reports

• Diagnoses VPN connection failures
• Resolves DNS resolution and configuration issues
• Investigates firewall rule anomalies
• Triages LAN/WAN disruptions
• Escalates infrastructure-level issues

• Manages device enrolment and MDM policy across the fleet
• Enforces compliance baselines and configuration profiles
• Schedules and pushes OS and security patches
• Monitors fleet health and compliance drift
• Coordinates device lifecycle with onboarding/offboarding

• Provisions and deprovisions SaaS and internal app access
• Runs periodic user access reviews
• Verifies manager approval before granting access
• Tracks licence allocation and flags unused licences for reclamation
• Maintains access and licence records for audit

• Troubleshoots application crashes and performance issues
• Handles software installation and update requests
• Resolves configuration and compatibility problems
• Pushes app deployments via MDM
• Escalates unresolved issues to the IT Support Manager

• Runs remote diagnostics on managed devices
• Resolves macOS- and Windows-specific OS issues
• Diagnoses hardware faults, peripheral issues, and firmware problems
• Handles BitLocker recovery and crash/kernel-panic analysis
• Escalates hardware failures to procurement/repair

• Detects and triages incidents affecting third-party SaaS applications
• Correlates user-reported issues with vendor status pages
• Notifies affected employees of confirmed outages and degradations
• Tracks incident resolution and vendor SLA adherence
• Escalates major incidents to the IT Support Manager

• Answers employee questions on benefits, leave balances, compensation policies
• Handles PTO balance lookups and employee documentation requests
• Surfaces relevant policy documents
• Routes complex or sensitive HR requests to the right team

• Classifies and triages every incoming IT request
• Assigns each ticket to the right specialist AI Coworker
• Escalates complex or high-priority issues to human IT support
• Coordinates handoffs and tracks resolution across AI Coworkers