Sept 24
San Francisco
Case study
Announcing Atomicwork's AI workforce platform Read more ->
Deploy Atomicwork's AI Coworkers alongside your existing ServiceNow instance and replace it entirely. Instant help given. Service delivery automated. Your team finally free to do the work that matters.
Connect your ServiceNow account with Atomicwork, syncing your knowledge base, CMDB, and catalog, so that you can configure AI Coworkers to deflect level 1 requests, automate level 2 requests and accelerate level 3 resolutions.
Atom, the Universal AI Coworker, deflects level 1 questions and automates level 2 issues on 5+ channels to provide quick resolutions.
Design, deploy and govern AI Coworkers to automate level 1 and level 2 requests, and accelerate level 3 resolutions.
Design and deploy AI Coworkers that handle work end-to-end, from IT operations to end-user support.
Connect ServiceNow to Atomicwork
Atomicwork connects with ServiceNow using secure OAuth 2.0 credentials and starts reading your catalog, asset, and knowledge data from day one.
Deploy Coworkers for top issues
From triage to onboarding to incident management to network operations, AI Coworkers can handle your top service issues end-to-end.
Seamless handoffs
If the AI Workforce can't resolve a query, the request is then assigned to a human agent who can work on it in ServiceNow.
Bidirectional sync
A two-way sync ensures that all request replies and notifications, whether it be from an AI Coworker or a human agent, are synced between the two systems.
Full visibility into what every Coworker is doing through a control plane so your Coworkers have the same accountability you expect from any team member.
BUILT WITH ENTERPRISE-GRADE SECURITY AND COMPLIANCE.
Get started right away so your teams can see the value, and decide to switch. Atomicwork's AI workforce runs on top of ServiceNow - no migration needed.
Deploy Atomicwork's AI Coworkers alongside your ServiceNow instance and pay for credits consumed. Credits scale with steps taken, tools called, output length, and reasoning complexity.
Deploy Atomicwork's AI Coworkers and pay for every outcome delivered to your employees, whether it’s knowledge support, access automation or service delivery.
Complete ITSM, ESM, and ITAM platform bundled with AI Workforce.
