Run IT with an AI Workforce
Your teams spend a lot of time handling tasks and incidents on ServiceNow.
With Atomicwork's AI Workforce, your team is finally free to do the work that matters.
The AI workforce that works with and
for your IT team
Easily connect your ServiceNow account with Atomicwork, syncing your knowledge base, users, assets, and catalog, so that you can configure AI Coworkers to triage, diagnose and resolve issues.
Atom, the Universal AI Coworker, deflects level 1 questions and automates level 2 issues on 5+ channels to provide quick resolutions.
Design, deploy and govern AI Coworkers to automate level 1 and level 2 requests, and accelerate level 3 resolutions.
Accelerate service resolutions with the AI Workforce
Design and deploy AI Coworkers that handle work end-to-end, from IT operations to end-user support.
Connect ServiceNow to Atomicwork
Atomicwork connects with ServiceNow using secure APIs and syncs your catalog, asset, and knowledge data from day one.
Deploy AI Coworkers
From triage to onboarding to incident management to network operations, AI Coworkers can handle your top service issues end-to-end.
Setup seamless handoffs
If the AI Workforce can't resolve a query, the request will beassigned to a human agent who can work on it in ServiceNow.
Bidirectional sync
A two-way sync ensures that all field updates, replies and notifications, whether it be from an AI Coworker or a service agent, are synced.
Govern the AI Workforce, like your teams.
Full visibility into what every Coworker is doing through a control plane so your Coworkers have the same accountability you expect from any team member.
BUILT WITH ENTERPRISE-GRADE SECURITY AND COMPLIANCE.
365
Pay for outcomes or use. Your choice.
Get started right away so your teams can see the value, and decide to switch. Atomicwork's AI Workforce runs on top of ServiceNow - no migration needed.
Deploy Atomicwork's AI Coworkers alongside your ServiceNow instance and pay for credits consumed. Credits scale with steps taken, tools called, output length, and reasoning complexity.
Deploy Atomicwork's AI Coworkers and pay for every outcome delivered to your employees, whether it’s knowledge support, access automation or service delivery.
Complete ITSM, ESM, and ITAM platform bundled with AI Workforce.
Frequently asked questions
