Sept 24
San Francisco
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Customers
Atomicwork pricing plans

The ITSM & ESM platform of choice
for modern enterprises

Atomicwork helps you reimagine the way you deliver ESM and ITSM with an agentic service management platform

Professional

For organizations streamlining IT & service operations
Starting From
$90
/ employee / year
Includes fair usage access to Atom AI
Key Features
One workspace for the company
Service requests and approvals
No-code workflow builder
Passwordless login
Business hour email support
View all features
10K incoming API calls
10K third-party actions
12x5 email support
12x5 email support
12x5 email support
12x5 email support
12x5 email support
12x5 email support
12x5 email support
12x5 email support
12x5 email support
12x5 email support
12x5 email support
12x5 email support
12x5 email support

Enterprise

For global organizations with advanced compliance & scale needs
CUSTOM
Includes unlimited access to Atom AI
Business Features, Plus
Purpose-built AI Agents
Custom roles and data governance
Unlimited API access
Audit logging and monitoring
24x7 dedicated expert support
View all features
Unlimited incoming API calls
Unlimited third-party actions
24x7 phone support
Custom branding
Enterprise single-sign-on
Dedicated account manager
Specialized onboarding plan
Expert technical support
99.9%* uptime SLA guarantee
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See how customers accelerate IT productivity and reduce costs with Atomicwork

We looked at many solutions, but none came close to replacing ServiceNow until we found Atomicwork. Its agentic AI and modern approach for IT teams stood out immediately. Unlike legacy systems that require complex skill sets and weeks to implement even small changes, Atomicwork enables us to move at the speed of business.

David Williamson
Chief Information Officer
50%
deflection out of the box
60%
requests handled by Atom

The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to maintain our IT team without adding a single headcount in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Chad Ghosn
Global CTO and CIO
65%
deflection out of the box
18+
service teams aligned
Read case study ->

Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone whether in HR, IT, or Finance is finally speaking the same language, using the same workflows, processes, and tools.

Syachfri Tjhia
Head of Data & Technology
12+
service teams aligned
3000+
learners served by Atom
Read case study ->

Atomicwork is a valuable partner in our journey towards World-Class IT Operations. We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and most importantly employee experience. Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.

Ryder Hampton
Head of Technology - Enterprise Services
52%
less MTTR
+21%
improved ESAT

With Atomicwork’s modern service management and Agentic AI platform, we are transforming the digital workplace experience at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows all via Slack. This partnership is driving faster resolutions, enhanced productivity, and a smarter, more connected workplace.

Karthik Chakkarapani
Corporate Operations & CIO
50%
less ticket volume
92%
answer accuracy
Read case study ->

Atomicwork is secure by design

We offer best-in-class and enterprise-ready solution with an industry standard security and privacy compliance.

ISO 42001
new
CASA
CCPA
CSA STAR
GDPR
HIPAA
ISO 27701
M365
SOC 2
GDPR Compliant Badge - Ensuring Data Protection and Privacy with AtomicworkCCPA Compliant Badge - California Consumer Privacy Act Certification for AtomicworkHIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for AtomicworkISO 27701 Certified Badge - Privacy Information Management System Certification for AtomicworkISO 27017 Certified Badge - Cloud Security Certification for AtomicworkISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork
CCPA Compliant Badge - California Consumer Privacy Act Certification for Atomicwork
GDPR Compliant Badge - Ensuring Data Protection and Privacy with Atomicwork
HIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for Atomicwork
ISO 27701 Certified Badge - Privacy Information Management System Certification for Atomicwork
ISO 27017 Certified Badge - Cloud Security Certification for Atomicwork
ISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork

Frequently asked questions

Find out if Atomicwork will be a good fit for your organization

What is Atomicwork?
What can Atomicwork help you do?
How do I try using Atomicwork?
Does Atomicwork integrate with other apps?
What kind of support do you offer?
Will my data be safe and private?
Do you offer any benefits for non-profits?
Start 2026 with a data-backed
technology strategy
Read the complete report