The biggest ideas from
all in one place.
read the recap
Deliver IT, HR, and other support workflows where your employees are, instead of the other way around.
Request demo
.avif)
Employees get answers inside Teams. IT gets their time back.
Reduce support volume and increase employee happiness by making sure they get the answers they're looking for in the flow of their work
Instead of having to navigate to a service desk portal and fill out a form, employees can just ask Atom to create a request, receive updates and check status.
Let Atomicwork handle the routine requests, freeing your team for the problems only they can solve.
Teams becomes the front door to IT, without IT having to build anything new.
Make it easy for employees to find answers at work, from SharePoint, Confluence, and other knowledge management systems.
Employees can request for services and get updates on requests from HR, IT and other teams in public channels or via DM.
Enable autonomous resolutions for frequent service requests and incidents with the AI Workforce.
Atom learns continuously from public Teams conversations to keep its knowledge base fresh.
Employees raise incidents and get notifications and updates through Teams as well, making the process seamless.
Employees get relevant, personalized answers and services; permissions can be inherited from sources or configured in Atomicwork.
Atomicwork is an AI-native ITSM and ESM platform that comes with an AI Workforce to run it. Its governed AI Coworkers handle access management, incident response, onboarding, and other enterprise service delivery work end-to-end — across IT, HR, Finance, etc.
Atomicwork cannot read any conversations in any channels that Atom is not a part of. All data transmitted between Atomicwork and Microsoft Teams is encrypted, and access controls are in place to ensure only authorized users can connect and manage the integration. Learn more.
Sign up for a free demo of Atomicwork and someone from our team will walk you through our product. Once we find a good fit, we'll get you set up with a limited environment to try the product before purchasing it.
Atomicwork integrates with a range of software applications across the employee tech stack including knowledge management tools like Notion, SharePoint, and Confluence, IAMs like Okta and Azure AD, asset management software like Kandji and Intune, HRIS like BambooHR, and so on. If you have an integration in mind and it's not on the list, please write to us at [email protected] with your requirements.
No, the Microsoft Teams integration is included as part of your Atomicwork subscription. There are no additional costs to enable or use this integration.
Our break down of key AI technologies to improve IT support and agent productivity.
The integration of AI in incident management is not just about enhancing efficiency but also about revolutionizing user experience.
IT teams have realized it might be easier to use MS Teams as a ticketing system rather than set up a completely new portal. Learn how you can implement one.
