Empower employees to get answers, when they need it, in the flow of their work. Learn more.
Making enterprise knowledge work, without the work
Empower employees and service teams with intuitive, real-time assistance for enterprise information access, fast resolutions and automating repetitive tasks.
Move over service desk portals; conversational AI support is here! Employees can raise requests and get updates in Microsoft Teams, Slack, email or the browser via Atom without ever navigating to a portal or jotting down a request ID.
Multi-modal Help
Employees can get support via Chat AI, Voice AI, or Vision AI - hands-on help, even when IT hands are busy.
Omnichannel Support
Atom is embedded in Teams, Slack, email, and browser—so help is always just a message away.
Live Diagnostics
Handle common issues like Wi-Fi, Zoom, or password resets live—with diagnostic skills and step-by-step help.
Live Diagnostics
Troubleshoot issues using text, voice, or screen-sharing. Atom AI can suggest the next best action, or walk them through a fix in real-time.
Guided employee journeys
Atom delivers step-by-step guidance for onboarding, offboarding, and task completion - for employees,vendors, and guests alike.
Built-in Approval Automations
Automate approval workflows for frequent requests like software and hardware access, accelerating processes and boosting productivity.
Modern service management
Run IT, HR, and Finance on one intelligent platform—built for speed, scale, and smart workflows. Learn more.
Service delivery that’s fast, flexible, and future-ready
Streamline operations across IT, HR, and Finance with intelligent workflows, powerful automation, and visibility baked in.
Multiple Workspace Support
Give each team—IT, HR, Finance—their own workspace while keeping the employee experience unified.
Intelligent Incident Management
Auto-detect major incidents, group related issues, and reduce response times with AI-powered triage.
Smarter Service Catalogs
Centralize access to services, across departments - making it easy to ask and easier to deliver.
Proactive Problem Management
Identify root causes, prevent repeat issues, and link problems to incidents and changes for full visibility.
Smart Change Management
Use built-in templates for standard, normal, or emergency changes—with approvals, impact checks, and automations.
Intelligent Performance Insights
Track SLAs, volumes, and AI Assistant trends with embedded analytics—no exports or external tools required.
Agentic Enterprise Automations
Let AI Agents take action across tools and teams—automating what others can’t. Learn more.
AI that doesn't just assist but also executes
Put work on autopilot with AI Agents that take action across tools and teams—no workflows to build, no tickets to chase.
AI Agents
AI Agents handle multi-step tasks across systems like Jira, AD, Workday, and more—no if-else builders needed.
AI Workflow Agents
Design intelligent workflows that can adapt to employee context and intent. Atom understands goals and dynamically chooses the best path to completion.
Triggers That Fit Your Business
Trigger workflows from system events or user actions. Enable responsive automation that keeps up with your team's pace.
Enterprise-grade Security
Atomicwork’s proprietary data governance model ensures transparency, reliability, user safety,security, and traceability in every interaction - so your AI is enterprise-ready from day one.
Fully Customizable
Extend your workflows to 10+ third-party apps to perform actions across your company's tech stack natively or through webhooks.
Work Automation Agents
Purpose-built AI agents that can perform end-to-end business workflows - like provisioning access, gathering approvals, or escalating issues - without human intervention.