The single source of truth for IT context and configuration
Federate your data so you can enable smarter decisions, faster incident resolution, and AI‑powered automation with Atomicwork’s modern CMDB.
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Modernize your CMDB
Traditional CMDBs were built for a simpler time. Today's IT admins need a modern CMDB that provides
Unified View of Dependencies
See how assets, apps, services, and users interconnect.
Context for AI
Fuel AI agents with real‑time context on incidents, change, and assets.
Data You Can Trust
Automatic linking, deduplication, and dynamic updates ensure accuracy.
We looked at many solutions, but none came close to replacing ServiceNow—until we found Atomicwork. Its agentic AI and modern approach for IT teams stood out immediately. Unlike legacy systems that require complex skill sets and weeks to implement even small changes, Atomicwork enables us to move at the speed of business.
Live Context, Not Stale Tables
Single pane of glass
Provide IT teams with a single, centralized repository for managing all IT assets and configuration. This holistic multi-source, multi-dimensional view, pulled from MDMs, asset discovery, endpoint protection, observability and IAMs, ensures better asset tracking, reduces duplicates and redundancies, and simplifies compliance.
Enhanced decision making
Empower IT teams with accurate, up-to-date information, facilitating informed decision-making. With access to a context management data lake, admins can better plan upgrades, allocate resources efficiently, and anticipate future needs, leading to more strategic and proactive IT management.
Unified IT‑to‑HR Context
Configure a shared CI view across IT and HR for deprovisioning and onboarding new employees. Federated access to data unlocks smooth automations across departments, segments and locations.
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Support in the flow of work
End-users get instant answers and resolutions in the flow of work through the browser, Slack, Teams, and email via chat, voice and vision capabilities.
Learn moreUnified context management across the enterprise
Federate organizational context so that your human and AI agents always have the context they need to provide personalized support at their fingertips.
Learn moreAgentic enterprise automations
Automate end-to-end business workflows so that your service teams are free from the routine and the repetitive.
Learn moreSupport in the flow of work
End-users get instant answers and resolutions in the flow of work through the browser, Slack, Teams, and email via chat, voice and vision capabilities.
Learn moreUnified context management across the enterprise
Federate organizational context so that your human and AI agents always have the context they need to provide personalized support at their fingertips.
Learn moreAgentic enterprise automations
Automate end-to-end business workflows so that your service teams are free from the routine and the repetitive.
Learn more
After several months spent on extensive set up and customization, are organizations seeing real value from their ITSM spend? Let's find out.
Seamless workflows are the backbone of enterprise productivity. Agentic workflows go beyond traditional automation to optimize and improve IT processes.
Taking IT support closer to end users helps you drive value to people, which is why, adopting modern service management allows you to truly fulfill ITIL 4
