Bring asset context to your service desk

Keep track of the asset lifecycle in one place and streamline asset management
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Seamlessly import assets from Intune
No more manual data entry! Any changes made in Atomicwork are synchronized with Intune so there’s real-time data alignment.
One service record to rule them all
Analyze and report on an asset’s entire lifecycle, from acquisition to end-of-life. Link assets to incidents and keep track of performance so your team can optimize spend and make informed decisions.
Perform remote actions
No more tab switching to perform quick actions on devices when end-users create requests. Agents can lock devices, reset passcodes and even wipe them from within Atomicwork!

Our journey with Atomicwork to transition our ticketing systems to their AI-based Microsoft Teams Interface has been remarkable. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Read the complete case study →
Chad Ghosn
Global CTO and CIO, AMMEX Corporation

Get the most out of Intune using Atomicwork

Everything you need to make your IT team more efficient

Link assets to incidents

Give your agents all of the information they need, in one place, for speedy support resolutions

Sync assets

One asset record to rule them all; sync Intune to keep all of your device details, activities included, in one place.

Remote lock devices

Agents can remote lock suspicious or lost devices, right from the support ticket, without having to tab-switch or log the activity

Restart devices

Restart frozen devices remotely, right from Atomicwork, without having to log the action in Intune or Atomicwork

Remote install apps

Enable employee self-service by automating app installation on end user devices, on service request

Frequently asked questions

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