Product
Conversational AI
AI Assistant
Provide instant help to your employees over Slack and Teams
Atom skills
Automate resolutions for frequently encountered issues
Automated workflows
Automate manual work and reduce support resolution time
Employee journeys
Collaboratively manage employee lifecycle workflows
Security and compliance
Learn about our secure approach to modern service management
Modern ITSM
Request management
Streamline IT support requests and scale employee services
Incident management
Identify, act on and resolve major and minor incidents
IT asset management
Track and manage assets through their lifecycle
IT change management
Simplify, automate and modernize IT change processes
Explore all features
Explore all of the key capabilities in Atomicwork's solution
Enterprise integrations
Atomicwork + MS Teams
Deflect support questions and automate repetitive workflows
Atomicwork + Slack
Deliver Slack-based IT support and workflows to your employees
Atomicwork + Microsoft
Integrate popular MS apps for improved employee efficiency
Atomicwork + Intune
Streamline and track all asset activities in one place
See all integrations
Integrate Atomicwork with your favorite apps to perform actions
Solutions
By Use Case
Modernize IT help desk
Leverage AI to manage and streamline service desk requests
Employee self-service
AI solution to deliver employee experience and autonomy
Automate IT workflows
Eliminate manual work and improve employee productivity
Knowledge management
Consolidate your internal knowledge from multiple sources
Explore all solutions
Discover all AI-based solutions offered by Atomicwork
By Industry
Education
Deliver exceptional student and faculty experiences
Healthcare
Streamline clinical IT operations for superior patient care
Manufacturing
Digitally transform IT ops at production floors
Retail
Empower retail IT staff to offer exceptional CX
By Team
IT support
Scale your IT support without scaling your IT team
HR services
Streamline employee support and deliver delight every day
Internal operations
Deliver modern internal support across departments
Pricing
Resources
Blog
Read the latest stories about AI, ITSM and EXT from Atomicwork
Podcast
Listen to conversations with IT leaders and EX experts
Company
About
Learn more about Atomicwork's mission and founding team
Careers
Learn about our culture, benefits and open job positions
Contact
Get in touch with the Atomicwork team and send us your enquiries
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Aishwarya Hariharan
Founding team, Product Marketing.
I enjoy talking about behavioural psychology, sustainability, fantasy fiction, TV shows, and crocheting small stuffed animals.
AI in IT
A CIO’s Guide: Understanding virtual assistants, copilots, and AI agents
Our break down of key AI technologies to improve IT support and agent productivity.
IT help desk
7 Simple IT Service Desk Automation Strategies
Automate repetitive IT help desk tasks and reduce support agent workload with these easy-to-implement service desk automation ideas.
Building Atomicwork
May-king IT Magic with Atomicwork Updates
A roundup of all the feature enhancements built in Atomicwork during the month of May to make IT service management modern.
AI in IT
5 Easy Steps to Automate Incident Management
Here are five ways you can automate incident management so that your IT teams can drive faster resolutions and reduce disruptions.
Building Atomicwork
Spring product updates
A quick look at all the important features we built in March and April 2024 to help you level up your IT service management.
ITSM
Using Slack as a ticketing system for IT support: 9 best practices
Read these best practices to know how you can use your Slack ticketing system for IT support.
Building Atomicwork
Product updates: What’s new in January
Here’s everything we shipped in January to make 2024 your most productive year yet.
Employee Experience
9 key steps to automate new employee onboarding process
A few ways in which you can use automated workflows to automate a new employee's onboarding process.
Building Atomicwork
Product updates: What’s new in February
Here’s everything we shipped in February to make 2024 more productive for employees.
Building Atomicwork
Atomicwork year in review: 2023
What we did in 2023, what's in store for 2024, and how we do it.
Employee Experience
How this TA Head cut the interview prep process from weeks to hours with GenAI
Generative AI might still be firmly in the emerging technology camp, but it’s leveling the playing field for strapped HR and People teams.
Employee Experience
The secret to Exyn Technologies’ culture of innovation: feedback surveys
Tiffany Fields, Head of People and Culture at Exyn Technologies, on her work in employee engagement, onboarding, and her favorite Apple Music tracks from her 3500-song playlist.
Employee Experience
How a digital learning expert built an employee onboarding journey on Notion
How Simona Dimitrova, a digital learning expert, used her managerial experience to build employee onboarding Notion templates.
Employee Experience
Chili Piper’s modus operandi is employee onboarding automation with balance
Hallie Condon from Chili Piper on how employee onboarding automation can be implemented.
Employee Experience
Creating a spirit of belonging at Zapier: Employee onboarding best practices to steal
Grab employee onboarding best practices from Zapier and the team that brings it to life.
Employee Experience
5 remote onboarding best practices from OysterHR
Pick up best practices for remote onboarding from OysterHR's based on Maslow's hierarchy of work needs.
Employee Experience
How Moccu built a successful remote employee onboarding program
Moccu's remote employee onboarding program is aimed at making an employee's first weeks as easy and warm as possible.
Employee Experience
How Appsmith onboarded their distributed teams
Figuring out an onboarding process for distributed teams can be quite tricky. Get suggestions from the AppSmith team.