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Product
Conversational AI
AI Assistant
Provide instant help to your employees over Slack and Teams
Atom skills
Automate resolutions for frequently encountered issues
Automated workflows
Automate manual work and reduce support resolution time
Employee journeys
Collaboratively manage employee lifecycle workflows
Security and compliance
Learn about our secure approach to modern service management
Modern ITSM
Request management
Streamline IT support requests and scale employee services
Incident management
Identify, act on and resolve major and minor incidents
IT asset management
Track and manage assets through their lifecycle
IT change management
Simplify, automate and modernize IT change processes
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Explore all of the key capabilities in Atomicwork's solution
Enterprise integrations
Atomicwork + MS Teams
Deflect support questions and automate repetitive workflows
Atomicwork + Slack
Deliver Slack-based IT support and workflows to your employees
Atomicwork + Microsoft
Integrate popular MS apps for improved employee efficiency
Atomicwork + Intune
Streamline and track all asset activities in one place
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Integrate Atomicwork with your favorite apps to perform actions
What's New
Monsoon Release 2024
Everything you need to know to elevate enterprise productivity for your employees
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By Use Case
Modernize IT help desk
Leverage AI to manage and streamline service desk requests
Employee self-service
AI solution to deliver employee experience and autonomy
Automate IT workflows
Eliminate manual work and improve employee productivity
Knowledge management
Consolidate your internal knowledge from multiple sources
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Discover all AI-based solutions offered by Atomicwork
By Industry
Education
Deliver exceptional student and faculty experiences
Healthcare
Streamline clinical IT operations for superior patient care
Manufacturing
Digitally transform IT ops at production floors
Retail
Empower retail IT staff to offer exceptional CX
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Scale your IT support without scaling your IT team
HR services
Streamline employee support and deliver delight every day
Internal operations
Deliver modern internal support across departments
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IT help desk
IT help desk
7 Simple IT Service Desk Automation Strategies
Automate repetitive IT help desk tasks and reduce support agent workload with these easy-to-implement service desk automation ideas.
IT help desk
7 Service Desk Best Practices for Modern Enterprises
Following these best practices will help IT service desks at modern enterprises to pivot from a reactive firefighting stance to a proactive center of excellence.