[Success story] Zuora cuts down ticket volume by over 50% with Atomicwork. Find out how-->
Product
Product
Universal Agent
Resolve issues instantly with Voice and Vision AI
NEW
AI Knowledge Management
Deliver contextual answers with conversational AI
Modern Service Management
Agentic ITSM and ESM with built-in, adaptive intelligence
Agentic Enterprise Automation
Automate processes and workflows across teams
All Features
Explore everything you can do with Atomicwork
Pricing
Maximise value with transparent, scalable plans
Introducing Universal Agent
Atomicwork's Universal Agent empowers enterprises to deliver real-time, proactive support with voice, vision, and context-aware intelligence in the flow of work.
Platform
Platform
Overview
An AI-first platform to support digital workplaces.
Security
How we design a secure and compliant platform.
Integrations
Connect seamlessly with essential enterprise apps.
Analytics
Get full visibility into your service operations.
Introducing Atomicwork’s Universal Agent
Our Universal Agent empowers enterprises to deliver real-time, proactive support with voice, vision, and context-aware intelligence in the flow of work.
Solutions
Solutions
For IT teams
For HR teams
By industry
By usecase
For IT teams
Agentic IT Support
Scale your IT service delivery and operations with AI
Request Management
Effortlessly handle and fulfill all service desk requests
Incident Management
Smartly diagnose and resolve incidents faster for better SLA
Change Management
Intelligently plan, track and implement changes
Modern ITAM
Seamlessly track and manage all assets with intelligence
Modern CMDB
Easily organize context and configuration data with AI
For HR Teams
HR Support
Streamline employee support and deliver delight everyday
Employee Journeys
Support employee milestones with guided workflows
HR Service Delivery
Streamline HR support for a better employee experience
Employee Self Service
Empower employees to resolve their own needs
Industry
Financial Services
Transforming IT ops for Fintech & investment firms
Manufacturing
Reimagine service operations at manufacturing plants
Education
Deliver exceptional student and faculty
Healthcare
Streamline clinical IT operations for superior care
Usecase
Digital Workplace Experience
Seamless collaboration for modern teams
IT Workflow Automation
Eliminate manual work and improve productivity
IT Knowledge Management
Consolidate knowledge from multiple sources
ESM Platform
AI solution to deliver efficiency and autonomy
Automated Employee Onboarding
Automate the mundane and focus on the extraordinary
All features
All features
All features
All features
Introducing Atomicwork’s Universal Agent
Our Universal Agent empowers enterprises to deliver real-time, proactive support with voice, vision, and context-aware intelligence in the flow of work.
Customers
Resources
Resources
Blog
The #1 blog for AI in ITSM content
Atomic Conversations
A podcast for CIOs and IT leaders
Press Kit
Access brand assets, company info, and media resources in one place.
Events
Learn from experts and discover industry trends
Newsroom
Read press releases, announcements and more
Introducing Atomicwork’s Universal Agent
Our Universal Agent empowers enterprises to deliver real-time, proactive support with voice, vision, and context-aware intelligence in the flow of work.
Company
Company
About
Learn more about Atomicwork’s team
Leadership
Meet the team driving Atomicwork’s vision
Investors
Learn about the backers fueling our growth
Contact Us
Get in touch with the Atomicwork team
Careers
Learn about our culture, benefits and open positions
Partners
Drive ITSM innovation with us
Introducing Atomicwork’s Universal Agent
Our Universal Agent empowers enterprises to deliver real-time, proactive support with voice, vision, and context-aware intelligence in the flow of work.
Schedule a demo
[Success story] Zuora cuts down ticket volume by over 50% with Atomicwork. Find out how-->
Product
Universal Agent
Resolve issues instantly with Voice and Vision AI
AI Knowledge Management
Deliver contextual answers with conversational AI
Modern service management
Agentic ITSM and ESM with built-in, adaptive intelligence
Agentic enterprise automations
Automate processes and workflows across teams
All features
Explore everything you can do with Atomicwork
Pricing
Maximise value with transparent, scalable plans
Platform
Overview
An AI-first platform to support digital workplaces.
Security
How we design a secure and compliant platform.
Integrations
Connect seamlessly with essential enterprise apps.
Analytics
Get full visibility into your service operations.
Solutions
For IT teams
IT Support
Scale your IT service delivery and operations with AI
Request Management
Effortlessly handle and fulfill all service desk requests
Incident Management
Smartly diagnose and resolve incidents faster
Change Management
Intelligently plan, track and implement changes
Asset Management
Seamlessly track and manage all assets
CMDB Software
Easily organize configuration data for smarter operations
For HR teams
HR Support
Streamline employee support and deliver delight everyday
Employee Journeys
Support employee milestones with guided workflows
HR Service Delivery
Streamline HR support for a better employee experience
Employee Self Service
Empower employees to resolve their own needs
By industry
Financial Services
Transforming IT ops for Fintech & investment firms
Manufacturing
Reimagine service operations at manufacturing plants
Education
Deliver exceptional student and faculty
Healthcare
Streamline clinical IT operations for superior care
By usecase
Digital Workplace Experience
Seamless collaboration for modern teams
IT Workflow Automation
Eliminate manual work and improve productivity
IT Knowledge Management
Consolidate knowledge from multiple sources
ESM Platform
AI solution to deliver efficiency and autonomy
Automated Employee Onboarding
Automate the mundane and focus on the extraordinary
Customers
Resources
Blog
The #1 blog for AI in ITSM content
Atomic Conversations
A podcast for CIOs and IT leaders
Events
Learn from experts and discover industry trends
Newsroom
Read press releases, announcements and more
Press Kit
Access brand assets, company info, and media resources in one place.
Company
About
Learn more about Atomicwork’s team
Careers
Learn about our culture, benefits and open positions
Brand Partnerships
Drive ITSM innovation with us
Contact Us
Get in touch with the Atomicwork team
Leadership
Meet the team driving Atomicwork’s vision and innovation
Investor
Learn about the backers fueling our growth and mission
Sign in
Schedule a demo
Product updates
Product updates
February releases: Love was in the air, but so was better service management
We made enterprise knowledge more actionable, put change management on autopilot, and cemented asset relationships. Read on to find out our major rollouts in February.
Product updates
Your 2025 IT resolutions just got easier with Atomicwork's January updates
From organizing requests easily to fixing essential workflows, find out how our recent product updates can help you nail your IT resolutions.
Product updates
Atomicwork’s year in review 2024: How we modernized service management in the digital workplace
A glimpse at what we did through 2024 and what we're excited about this coming year.
Product updates
Atomicwork Monsoon Release: It’s raining features!
Our monsoon release features everything from improved agent workflows to enhanced asset management and richer enterprise integrations.
Product updates
Mid-year product updates from Atomicwork
Atomicwork’s July updates bring powerful improvements to streamline and elevate your IT service management.
Product updates
Tune into June updates at Atomicwork
June has been a busy month for feature enhancements at Atomicwork, making IT service management more robust and efficient.
Product updates
May-king IT Magic with Atomicwork Updates
A roundup of all the feature enhancements built in Atomicwork during the month of May to make IT service management modern.
Product updates
Spring product updates
A quick look at all the important features we built in March and April 2024 to help you level up your IT service management.
Product updates
Product updates: What’s new in January
Here’s everything we shipped in January to make 2024 your most productive year yet.
Product updates
Product updates: What’s new in February
Here’s everything we shipped in February to make 2024 more productive for employees.
Product updates
Atomicwork year in review: 2023
What we did in 2023, what's in store for 2024, and how we do it.