Agentic Service Management 101 – Getting started with AI agents for ITSM professionals on Nov 14, 2024. Register now ->
Product
Conversational AI
AI Assistant
Provide instant help to your employees over Slack and Teams
Atom skills
Automate resolutions for frequently encountered issues
Automated workflows
Automate manual work and reduce support resolution time
Employee journeys
Collaboratively manage employee lifecycle workflows
Security and compliance
Learn about our secure approach to modern service management
Modern ITSM
Request management
Streamline IT support requests and scale employee services
Incident management
Identify, act on and resolve major and minor incidents
IT asset management
Track and manage assets through their lifecycle
IT change management
Simplify, automate and modernize IT change processes
Explore all features
Explore all of the key capabilities in Atomicwork's solution
Enterprise integrations
Atomicwork + MS Teams
Deflect support questions and automate repetitive workflows
Atomicwork + Slack
Deliver Slack-based IT support and workflows to your employees
Atomicwork + Microsoft
Integrate popular MS apps for improved employee efficiency
Atomicwork + Intune
Streamline and track all asset activities in one place
See all integrations
Integrate Atomicwork with your favorite apps to perform actions
What's New
Monsoon Release 2024
Everything you need to know to elevate enterprise productivity for your employees
Solutions
By Use Case
Modernize IT help desk
Leverage AI to manage and streamline service desk requests
Employee self-service
AI solution to deliver employee experience and autonomy
Automate IT workflows
Eliminate manual work and improve employee productivity
Knowledge management
Consolidate your internal knowledge from multiple sources
Explore all solutions
Discover all AI-based solutions offered by Atomicwork
By Industry
Education
Deliver exceptional student and faculty experiences
Healthcare
Streamline clinical IT operations for superior patient care
Manufacturing
Digitally transform IT ops at production floors
Retail
Empower retail IT staff to offer exceptional CX
By Team
IT support
Scale your IT support without scaling your IT team
HR services
Streamline employee support and deliver delight every day
Internal operations
Deliver modern internal support across departments
Pricing
Resources
Blog
Read the latest stories about AI, ITSM and EXT from Atomicwork
Podcast
Listen to conversations with IT leaders and EX experts
Webinars
Learn from experts and discover industry trends
Company
About
Learn more about Atomicwork's mission and founding team
Careers
Learn about our culture, benefits and open job positions
Contact
Get in touch with the Atomicwork team and send us your enquiries
Newsroom
Read press releases, company announcements and more.
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Schedule demo
Product updates
Product updates
Atomicwork Monsoon Release: It’s raining features!
Our monsoon release features everything from improved agent workflows to enhanced asset management and richer enterprise integrations.
Product updates
Atomicwork updates with an August flair
Discover how August’s updates make Atomicwork more intuitive and tailored to streamline your service management workflows.
Product updates
Mid-year product updates from Atomicwork
Atomicwork’s July updates bring powerful improvements to streamline and elevate your IT service management.
Product updates
Tune into June updates at Atomicwork
June has been a busy month for feature enhancements at Atomicwork, making IT service management more robust and efficient.
Product updates
May-king IT Magic with Atomicwork Updates
A roundup of all the feature enhancements built in Atomicwork during the month of May to make IT service management modern.
Product updates
Spring product updates
A quick look at all the important features we built in March and April 2024 to help you level up your IT service management.
Product updates
Product updates: What’s new in January
Here’s everything we shipped in January to make 2024 your most productive year yet.
Product updates
Product updates: What’s new in February
Here’s everything we shipped in February to make 2024 more productive for employees.
Product updates
Atomicwork year in review: 2023
What we did in 2023, what's in store for 2024, and how we do it.