SITS, the Service Desk & IT Support Show, is gearing up for its annual gathering of IT Service Management (ITSM) professionals in London this year. Organized by Diversified Communications UK, this event provides a platform for industry leaders, practitioners, and experts to come together and exchange insights, knowledge, and best practices.
And this year, Atomicwork is excited to be part of it!
For many years, SITS has been the the go-to event for IT Service Management professionals. With a focus on service desk management, IT support, and ITSM best practices, SITS tries to address the challenges and opportunities facing the ITSM community every year. From educational seminars and panel discussions to exhibitor showcases and networking events, SITS offers something for everyone involved in IT service delivery and support.
Atomicwork is a modern service management solution, empowering enterprises to deliver fast and scalable internal support for their employees and end users. Seamlessly integrating with platforms like Microsoft Teams and Slack, Atomicwork connects employees, internal processes, and business systems, enhancing efficiency in support, service, and operations.
SITS welcomes IT Service Management professionals from all backgrounds and experience levels. Whether you're a service desk manager, IT support analyst, ITSM consultant, or IT director, SITS offers valuable insights and networking opportunities to help you advance your career and stay ahead of industry trends.
The program is particularly relevant for:
Atomicwork will also be presenting a session at SITS, titled "Starting on the Right Foot: AI Guardrails for IT Leaders". This session, co-hosted by Vijay Rayapati, our CEO, and Aparna, our product head, will provide a comprehensive roadmap for IT leaders on how to formulate and implement an effective AI strategy. They will delve into the prerequisites for ensuring security, governance, and compliance when integrating AI into their operations.
We’ve planned the session with the goal of equipping IT leaders with practical knowledge and strategies to successfully navigate the new world of AI technology.
We would love to have you come and listen to us, you can register here.
Mark your calendars for April 17 – 18, 2024, as SITS takes place at ExCeL London, one of the UK's premier event venues.
17th April, Wednesday -
Workshop 1: MSP Strategies for success: scaling, simplifying, and supporting Apple services
Workshop 2: Learning and Development – Training for service desk teams
Workshop 1: Beyond measuring Employee Experience
Workshop 2: Cyber Insurance and Cybersecurity as a Service
Workshop 1: Levelling up – how to transition into leadership
Workshop 2: Automation and your service desk – where do you start?
Workshop 1: Demystifying Managed Detection and Response
Workshop 2: AI in IT: Revolutionary or dangerous?
18th April, Thursday -
Workshop 1: Marketing strategies for MSPs to drive business – providing the aha moment
Workshop 2: Leveraging IT automation for help desk efficiency
Workshop 1: Demystifying Managed Detection and Response
Workshop 2: Compliance and ITSM: Navigating the regulatory landscape
Workshop 1: What is the real difference between ITSM and ESM offerings?
Workshop 2: Cyber Insurance and Cybersecurity as a Service
More details about the workshops and the speakers here
Getting to SITS is easy, thanks to London's excellent transportation network
While you're in London for SITS, why not explore some of the city's iconic attractions? Here are a few nearby places to visit:
And don't forget to visit Atomicwork at booth 595 during SITS. Our team will be on hand to answer your questions and discuss how we can help you optimize your IT service management practices.
Please register here to secure your spot at SITS 2024 and join us for an unforgettable experience!
We look forward to seeing you at SITS!