SolutionsIT Help Desk
IT Workflow Automation

Make your work flow

Automate complex request workflows and reduce turnaround time for employee requests.

The future of work

Imagine a world where tickets seamlessly move through approval processes, timelines are dynamically adjusted based on priorities, and onboarding/offboarding becomes a finely tuned orchestration

Tailored workflow design

The heart of IT operations lies in ticketing workflows. Atomicwork transforms ticketing into a smart, automated process. From approvals to prioritization and triaging, witness a level of efficiency that adapts to the ever-changing demands of IT support.

User-friendly automations

No need for coding expertise. Atomicwork's user-friendly interface empowers IT and even HR teams to design and implement AI workflows without the need for extensive technical knowledge. From concept to execution, take control effortlessly.

Cut support costs and reduce errors

IT managers can automate the work behind the entire employee lifecycle—from provisioning access to applications to securely offboarding departing employees. Enhance security and reduce errors effortlessly.

Designed with efficiency in mind

Because every minute counts

Powered by your tech and content

Bring about operational harmony by bringing tools and stakeholders onto the same page. Atomicwork ensures that your tech stack can operate in sync by enabling IT managers to perform AI workflow actions across platforms, with the different teams they collaborate with.

Have a new hire joining today? Create an account for them in your Identity Access Management platform of choice (Azure Active Directory, Google Workspace, Okta), add them to your collaboration software (Slack or teams), add them to channels and schedule messages to be sent out at key moments. All in the click of a button.

Automate request workflow actions

Configure intelligent workflows effortlessly with an interface designed for simplicity.

Set up automatic routing workflows based on priority, department, or service request, automatic prioritization workflows based on fields like level or location, approval worflows and even third-party actions like "Send a Teams message" or "Add user to a Teams channel".

Keep everyone in the know

Information is power. Set up workflows to notify key stakeholders and keep them in the loop.

Worried about a potential security breach? Create a private channel with management and post updates there for relevant requests. Offboarding an employee? Send updates to their manager and HR-BP about what actions need to be performed before the employee's last day. Now, you no longer have to wonder if you've done enough to make sure everyone has access to the information they need whenever they need it.

Elevate employee experiences

Experiences don't wait for a hand to shape them; design and manage key employee lifecycle moments from onboarding to offboarding but also everything in between like compliance training, security training and so on.

Atom, Atomicwork's AI Assistant, can handhold employees through these journeys, answer questions and deliver announcements so employees don't feel lost.

Unlock zen mode

Go from employee support to employee success

One-stop employee shop

Keep employee data consistent across your tech stack, through Atomicwork. Use workflow and journey actions to perform updates and trigger actions.

Make onboarding fun again

Embrace a new era of onboarding that can prioritize empowerment over information overload, with Atom, everyone's friendly neighbourhood bot.

Not your average bot

Atom has an intuitive understanding of language and can deliver a support experience that is both familiar and efficient.

Seamless approvals

Reduce the approval cycle by automating popular approval workflows like software access or expense approval workflows for C-suite execs.

Third-party actions

Trigger actions, based on events and conditions, in other software you use like Okta, Azure AD, Google Workspace, Slack and more.

Low-code, almost no-code

Atomicwork comes with key no-code integrations out-of-the-box but you can also trigger actions in other products through webhooks.

Frequently asked questions

Find out if Atomicwork will be a good fit for your organization
What is AI workflow automation?
Why do I need a AI workflow automation product?
What are the key benefits?
How can I trust that employee interactions will be safe and secure?
How do I try using Atomicwork?
What kind of support do you offer?

Heading

This is some text inside of a div block.

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5
Heading 6

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Block quote

Ordered list

  1. Item 1
  2. Item 2
  3. Item 3

Unordered list

  • Item A
  • Item B
  • Item C
Text link

Bold text

Emphasis

Superscript

Subscript

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5
Heading 6

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Block quote

Ordered list

  1. Item 1
  2. Item 2
  3. Item 3

Unordered list

  • Item A
  • Item B
  • Item C
Text link

Bold text

Emphasis

Superscript

Subscript