Customers
Paul Brandvold
Manager Customer Operations @ Cegal
An ITIL® 4 Master and senior IT leader with over 15 years of experience leading global teams in ITSM and digital operations, with a strong focus on user and customer experience.
Rethinking request catalogs for effective service delivery
Where do traditional service catalogs fall short? Learn why they no longer meet modern needs and how to build one that puts end users first.