Sept 24
San Francisco
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Go beyond IT support with Atomicwork

Leverage Atomicwork's integrated agentic service management platform to extend service management principles to all employees.

Your employees get more efficient and productive

Your end-users know where to go for all the information and services they need and don't need to break the flow of their work.

Your service teams get agility and freedom

HR, Finance, Legal, Facilities and other workplace teams can independently manage service requests, documentation and sources, with minimum IT intervention.

Your workplace experience becomes more streamlined

All the software used to provide employee services and manage data can be streamlined and managed from Atomicwork.

Try Atomicwork platform ->

See how customers accelerate business and reduce IT costs with Atomicwork

We looked at many solutions, but none came close to replacing ServiceNow until we found Atomicwork. Its agentic AI and modern approach for IT teams stood out immediately. Unlike legacy systems that require complex skill sets and weeks to implement even small changes, Atomicwork enables us to move at the speed of business.

David Williamson
Chief Information Officer
50%
deflection out of the box
60%
requests handled by Atom

The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to maintain our IT team without adding a single headcount in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Chad Ghosn
Global CTO and CIO
65%
deflection out of the box
18+
service teams aligned
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Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone whether in HR, IT, or Finance is finally speaking the same language, using the same workflows, processes, and tools.

Syachfri Tjhia
Head of Data & Technology
12+
service teams aligned
3000+
learners served by Atom
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Atomicwork is a valuable partner in our journey towards World-Class IT Operations. We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and most importantly employee experience. Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.

Ryder Hampton
Head of Technology - Enterprise Services
52%
less MTTR
+21%
improved ESAT

With Atomicwork’s modern service management and Agentic AI platform, we are transforming the digital workplace experience at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows all via Slack. This partnership is driving faster resolutions, enhanced productivity, and a smarter, more connected workplace.

Karthik Chakkarapani
Corporate Operations & CIO
50%
less ticket volume
92%
answer accuracy
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Bring your service management to where your end-users are

Atomicwork helps answer employee questions instantly, troubleshoot issues and automate announcements to employees right where they are.

Make it easy for employees to find information

Whether your employees are looking for information on benefits or are trying to figure out how to raise a time off request, they can utilize our AI assistant, Atom, for instant answers.

Employees can get answers through emails, browser, or DMs in Microsoft Teams and Slack.

Setup human-in-the-loop automations with agentic workflows

Help employees help themselves through common requests like employment letter generation, app access, BambooHR profile updates through Atom AI agents.

HR, Finance, Legal and other teams can also setup approval policies so that requests go through proper channels. You can also automate announcements, schedule tasks and trigger training journeys so your employees are always on top of important information that they need to know.

Manage onboarding, offboarding and employee lifecycle journeys

Streamline moments that matter for your employees; automate the moving parts of onboarding and offboarding so your employees can make their transition smoothly.

Assign tasks, send reminders, schedule automations so work gets done automatically.

Everything you need for seamless enterprise service management

Conversational support

No more dialog flows or chatbots; employees can converse with our AI assistant as they would with anyone on your team.

Case management

Organize services into a catalog and streamline incoming requests so that employees can get help fast.

Contextual answers

Employees can access information and services relevant to their role, department or location, based on your specifications.

Employee lifecycle journeys

Make the most of moments that matter by curating employee experiences at scale. From onboarding to offboarding, manage employee journeys.

Explore our platform ->

Frequently Asked Questions

What is Atomicwork?
What ESM use cases are supported?
What are the key benefits?
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See Atomicwork in action now.