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Joshua Nelson, Director of Technology Experience at Powerdesign — Transforming legacy systems to ESM for maximum ROI
Joshua Nelson
Director of Technology Experience at Powerdesign
12:13
June 23, 2025

How to move off legacy service systems and onto enterprise service management without losing the return that justified the move.

About the guest
Joshua Nelson
Director of Technology Experience at Powerdesign

Dr Joshua Nelson is Director of Technology Experience at Power Design, where he heads digital employee experience strategy. He began his career as an information systems chief in the US Marine Corps, then spent a decade in public education technology. He holds a doctorate in business administration and wrote Leadership Distilled.

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Episode transcript

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