Product
Conversational AI
AI Assistant
Provide instant help to your employees over Slack and Teams
Atom skills
Automate resolutions for frequently encountered issues
Automated workflows
Automate manual work and reduce support resolution time
Employee journeys
Collaboratively manage employee lifecycle workflows
Security and compliance
Learn about our secure approach to modern service management
Modern ITSM
Request management
Streamline IT support requests and scale employee services
Incident management
Identify, act on and resolve major and minor incidents
IT asset management
Track and manage assets through their lifecycle
IT change management
Simplify, automate and modernize IT change processes
Explore all features
Explore all of the key capabilities in Atomicwork's solution
Enterprise integrations
Atomicwork + MS Teams
Deflect support questions and automate repetitive workflows
Atomicwork + Slack
Deliver Slack-based IT support and workflows to your employees
Atomicwork + Microsoft
Integrate popular MS apps for improved employee efficiency
Atomicwork + Intune
Streamline and track all asset activities in one place
See all integrations
Integrate Atomicwork with your favorite apps to perform actions
Solutions
By Use Case
Modernize IT help desk
Leverage AI to manage and streamline service desk requests
Employee self-service
AI solution to deliver employee experience and autonomy
Automate IT workflows
Eliminate manual work and improve employee productivity
Knowledge management
Consolidate your internal knowledge from multiple sources
Explore all solutions
Discover all AI-based solutions offered by Atomicwork
By Industry
Education
Deliver exceptional student and faculty experiences
Healthcare
Streamline clinical IT operations for superior patient care
Manufacturing
Digitally transform IT ops at production floors
Retail
Empower retail IT staff to offer exceptional CX
By Team
IT support
Scale your IT support without scaling your IT team
HR services
Streamline employee support and deliver delight every day
Internal operations
Deliver modern internal support across departments
Pricing
Resources
Blog
Read the latest stories about AI, ITSM and EXT from Atomicwork
Podcast
Listen to conversations with IT leaders and EX experts
Company
About
Learn more about Atomicwork's mission and founding team
Careers
Learn about our culture, benefits and open job positions
Contact
Get in touch with the Atomicwork team and send us your enquiries
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Sajeesh Sahadevan
Community and Thought Leadership @ Atomicwork
ITSM
9 Modern ServiceNow Alternatives to Evaluate in 2024
If you're looking for a modern service management platform in 2024, here are a list of alternatives you can consider instead of the legacy player ServiceNow.
AI in IT
Workplace Harmony: How Humans and AI can Work Together
We sat down with ITSM veteran Roy Atkinson to understand how organizations can augment AI within their workforce intelligently.
ITSM
The ITSM Software Buyer's Checklist for 2024
Here’s a checklist to simplify evaluating and purchasing the right ITSM software for your business in 2024.
ITSM
Cherwell EoL is here: 7 best Cherwell alternatives to consider for your next ITSM
Our roundup of top ITSM alternatives to Cherwell's service management solution after Ivanti's End of Life announcement.
ITSM
Learnings from Pink24 – A tale of two IT worlds
Two ITSM worlds clashed at the recently-concluded Pink24 conference and here are our big learnings.
AI in IT
70-80% of AI projects in IT organizations fail. Here’s why.
Using AI effectively to achieve clear-cut business goals is challenging.Here's what to keep in mind when planning your next AI initiative.
Atomic Conversations
Beyond the AI hype: A conversation with Charie Araujo
Charlie joined us for an episode of the Atomic Conversations podcast and shared his views on looking beyond the AI hype.
ITSM
Atomicwork at Pink24 in Vegas – Come say hi at Booth 206!
Everything you need to know about Pink24 conference, Las Vegas.
AI in IT
6 steps to build a robust AI implementation strategy in IT
Key strategies for successfully introducing AI in IT, from problem identification to vendor selection and change management.
AI in IT
How AI can be a game-changer for KTLO and business continuity management
With the right strategy and tools, IT teams can change the KTLO status quo and bring in unseen levels of productivity and business continuity.
ITSM
Tickets are dead: What's the future of IT support?
Moving past traditional ticketing, what does the future hold for IT support?
ITSM
Embracing the inevitable: How can IT be a facilitator and not the gatekeeper of AI
The future of work is undoubtedly AI-integrated, and proactive IT management is critical to navigating this future successfully.
AI in IT
We just published the ‘State of AI in IT’ report for IT leaders to plan their 2024 strategy
We released the 'State of AI in IT' report with insights from 1000 IT professionals and end users, with a particular focus on North America.
AI in IT
How IT can leverage AI for incident management
The integration of AI in incident management is not just about enhancing efficiency but also about revolutionizing user experience.