HDI Support World 2024 is on the horizon, and it’s shaping up to be an unmissable event for professionals in the support and service management industry. Hosted by HDI, the leading organization dedicated to elevating service and support across the enterprise, this event promises to be a melting pot of innovative ideas, cutting-edge strategies, and actionable insights.

And this year, Atomicwork is excited to be part of it!

What is HDI SupportWorld 2024?

HDI Support World has established itself as a cornerstone event for those in the field of support and service management. It focuses on the latest trends, technologies, and best practices in providing exceptional support and service. Each year, HDI Support World addresses the evolving challenges and opportunities that arise in our dynamic industry, offering a rich program of workshops, keynote speeches, and networking opportunities that cater to everyone involved in support and service delivery.

What is HDI?

HDI is a professional association and certification body for the technical service and support industry. Its mission is to empower support and service professionals to deliver world-class service that enhances business value and customer satisfaction. HDI provides resources, education, and networking opportunities to help professionals increase productivity and improve career prospects.

What is Atomicwork?

Atomicwork is a modern service management solution, empowering enterprises to deliver fast and scalable internal support for their employees and end users. Seamlessly integrating with platforms like Microsoft Teams and Slack, Atomicwork connects employees, internal processes, and business systems, enhancing efficiency in support, service, and operations.

Who should attend HDI SupportWorld 2024?

HDI Support World is the perfect venue for anyone involved in the support and service management sector. It’s designed for:

• Support Center Managers
• Technical Support Engineers
• Help Desk Technicians
• Customer Service Representatives
• IT Service Managers
• Quality Assurance Specialists
• Knowledge Managers
• Training and HR Professionals
• …and any individual who plays a role in delivering or supporting IT services.

SupportWorld Live 2024 Schedule

Dates: April 27 - May 2, 2024

Location: Colorado Convention Center, 700 14th St, Denver, CO 80202, United States

What to Expect at HDI SupportWorld 2024?

Keynotes: Be inspired by five dynamic keynotes from industry leaders.

• Workshops: Participate in pre-event training courses to sharpen your skills.

• Case Studies: Learn from more practitioner-led case studies than ever before.
• Networking: Connect with peers at the Local Colorado Beer Crawl and HDI’s official After Hours Happy Hour.
• Expo Hall: Discover the latest innovations and solutions in the expo hall. (Meet us at Booth #427)

VIP Access

• Gain full access to all events, including one-day workshops, reserved seating, autographed books from keynotes, and an exclusive reception.

Transportation and Accommodation

• Denver International Airport (DEN): A major hub with flights from various cities.
• Light Rail: A convenient and eco-friendly way to travel across Denver.
• Bus: Extensive bus network connecting you to the convention center.
• Car: Ample parking available for those who prefer to drive.

Nearby Amenities

• Hotels: Choose from a variety of hotels near the convention center to suit your budget and preferences.
• Dining: Experience Denver’s diverse culinary scene with restaurants close to the venue.
• Attractions: Take some time to visit local attractions like the Denver Art Museum and the historic Larimer Square.

Planning Your Visit

• Registration: Secure your spot early for the best rates and options.
• Agenda: Plan your days by reviewing the full agenda and session details.
• Networking: Use the event app to connect with other attendees and set up meetings.

Stay Informed

• Keep an eye on the official website for the latest updates and information about the event

And don't forget to visit Atomicwork at booth 427 during SupportWorld Live 2024. Our team will be on hand to answer your questions and discuss how we can help you optimize your IT service management practices.

Please register here to secure your spot at SupportWorld Live 2024 and join us for an unforgettable experience!

And if you would like to book a meeting with the Atomicwork team, RSVP here