Our journey with Atomicwork to transition our ticketing systems to their AI-based Microsoft Teams Interface has been remarkable. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.
Chad Ghosn
Global CTO and CIO, AMMEX Corporation
Our end users want quick and accurate answers to their questions and have no interest in the process of obtaining them. Atomicwork addresses this challenge efficiently, revolutionizing information access.
Syachfri Tjhia
Head of IT, Catalyst Education
Conversational AI assistant
Bring enterprise services to where your users are
Portals are hard for employees to discover and use. Meet Atom AI, your assistant that delivers instant answers and 24*7 support in the flow of work.
Atomicwork is a modern IT service desk that offers a hassle-free experience to your end users as well as your HR and IT support teams by streamlining requests, incidents and assets.
Faster IT service requests
Give your end users access to any business service they need through Atom.
Smarter hardware and software asset management
Give your admins control over managed and unmanaged asset allocation, tracking, lifecycle and ownership.
Troubleshoot incidents swiftly using AI
Act fast, minimize impact and create consistency by managing incidents from Atomicwork. Identify incidents, setup workflows and provide updates with ease.
Implement changes smoothly
Make change transitions with minimal disruption, high adoption rates, and enhanced organizational resilience.
IT WORKFLOW AUTOMATION
Unlock productivity with enterprise integrations and automations
Automate your IT workflows and save time every day for your end users and support teams. Turn everything from one-off interactions to complex processes into repeatable workflows.
Build smart workflows without code
Take the busywork out of your end users' lives so they can focus on their jobs without having to babysit processes or manage your EX stack.
One-click software access
Manage user accounts across your apps automagically, without having to lift a finger.
Get approvals without hassle
Accelerate service requests by automating approvals and followups through Atom.
Automatically solve common issues with Atom skills
Unburden your IT team and enable your employees to help themselves through AI skills. Atom can reset passwords, unlock accounts, troubleshoot VPN issues, add users to mailing lists and more!
the ATOMICWORK UNIFIED PLATFORM FOR ITSM AND ESM
A single powerful platform for all your enterprise service and ITSM needs
Bring all of your internal processes together and align them with your business objectives. Deploy a single enterprise service managemen tsolution that works for all of your teams and departments.
Seamlessly plug Atomicwork into your apps
Get more power out of your tools and trigger critical workflows, saving your team time and energy.
Make smarter decisions with insights
The best decisions are data driven. Track your team's impact and identify improvement areas through insights.
Flexible workspaces
Empower every team to run their processes with custom settings and workflows.
Granular permissions
Give least privilege access and permissions to make sure there's no data leaks.
Employee directory
Everything you need to know about all your employees and their requests.
Managed security
Keep your logins simple and unsilly by enabling sign-on for your agents and end users.
Our solution meets industry standards
We offer a best-in-class and enterprise-ready solution with industry-standard security and privacy compliance.
See Atomicwork in action now.
Connect with our team of experts and find out how you can deliver modern IT service management
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