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Deflect service desk requests and automate repetitive processes with Atomicwork’s AI Workforce.
Workflows do exactly what you wrote. AI Coworkers figure out what's actually needed to solve the problem.
When you can offload service operations like access automation, incident management and L1 queries to AI Coworkers, your team gains coverage, capacity, and momentum.
We were able to deploy Atomicwork and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and most importantly, employee experience. Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.
Whether it's password resets, software access requests, or application support — your end-users just ask in the daily tools they already use. Atomicwork's Universal AI Coworker handles the rest on their behalf.
SEAMLESSLY WORKS WITH
Browser
Claude
ChatGPT for Enterprise
Microsoft Teams
Slack
Web Portal
Want to stay on ServiceNow or Jira Service Management but also supercharge your AI automation? Book a call with one of our experts today.
Get started with deploying Atom and AI Coworkers to automate resolutions.
Your service teams manage tickets from their existing tool.
Only pay for outcomes or AI credit use, not the platform till you migrate.
Full visibility into what every AI Coworker is doing through a control plane so your AI Coworkers have the same accountability you expect from any team member.
Scoped by design
Every AI Coworker is provisioned with least-privilege access, tied into your existing IAM — Okta, Azure AD, Agentic IGA — not a separate permission system to manage.
Approval where it matters
Routine resolutions happen without a human in the loop. Sensitive actions — access grants, data changes, anything irreversible — route to the right person first.
A full audit trail, not a black box
Every action is logged and fully reviewable, so IT keeps complete visibility without needing to watch over every single ticket—while staying compliant effortlessly.
Zuora reimagines digital workplace experience and reduces ticket volume by 50%
Integrate with Okta, Slack, Workday, GitHub, Salesforce, Microsoft Entra and 100+ other apps. Coworkers take action across systems and don’t just surface info.
Atomicwork is an agentic service management platform that delivers core IT and enterprise service leveraging agentic AI to adapt dynamically to employees, roles, and business functions.
Seamlessly integrating with enterprise applications across IT, DevOps, HR, finance, and workplace systems, Atomicwork delivers context-aware, proactive support and service automation.
Atomicwork is designed to support different kinds of IT use cases, including IT help desk support for common troubleshooting, IT service delivery, IT operations and IT workflows. You'll have the flexibility to customize each of these for your business needs.
IT teams can use agentic AI to automatically reset passwords after verifying identity, proactively detect and cluster similar incidents, provision software with proper approvals, and learn from your knowledge base to answer complex IT questions.
The Atomicwork platform leverages agentic AI to improve experience and cost savings by letting you provide instant help to your employees, managing requests efficiently and automating repetitive work.
Our customers typically see significant ticket reductions within three months. Password resets and access requests show the most dramatic decrease, while AI handles common how-to questions effectively. This translates to hours saved per IT support agent, allowing them to focus on strategic initiatives.
Yes. Atomicwork integrates with popular tools used by HR, IT and Finance teams to sync employee information, learn from knowledge articles, and perform actions and workflows across different products. Atomicwork offers native integrations with Microsoft Teams, Okta, Slack, Azure AD, Intune, SharePoint, and Exchange. IT teams can reset passwords, provision access, deploy software, and manage assets directly through Atomicwork, while employees get support directly in Teams without switching contexts.
Sign up for a free demo of Atomicwork and someone from our team will walk you through our product. Once we find a good fit, we'll get you set up with a limited environment to try the product before purchasing it.
