The biggest ideas from
all in one place.
read the recap

AI Agents do tasks.
AI Coworkers own job roles.

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Purpose-built AI Coworkers with their own identity, skills, and accountability. They handle work end-to-end, know when to call a human, and stay accountable to the budgets, permissions, and audits you set.
Resolve your employees' issues faster. 
Give your team their time back.
the shift

Solutions without the scripts

Workflows do exactly what you wrote. AI Coworkers figure out what's actually needed to solve the problem.

from IT workflows
to AI workforce
build

Works like a teammate. Written like a brief. 

Describe the role in a few sentences and the rest writes itself. Tweak when you want. No flowcharts. No drag-and-drop spaghetti.

Identity

Who they are. How they speak. Where they belong. 

Goal

What they're accountable for. What they own. The lines they won't cross.

Skills

The procedures they know. Built once, reused everywhere.

Tools

Your apps. Via native integrations or MCP. 

run

Like a teammate who finishes the job. Always on. 

End-to-end resolution

Investigate, execute, close the loop. Work that doesn't stop at drafts or summaries.

Real actions, real systems

Refresh stale tokens, run RCAs, coordinate cross-team onboarding, draft contracts. 

Grounded in your enterprise

AI Coworkers know your policies, people, assets, and history. Your context, baked in. 

Built for ambiguity

Real tickets aren't clean. AI Coworkers work through incomplete inputs and edge cases. 

Scheduled runs

Nightly cleanups, weekly reviews, monthly audits. Set it once, let it run forever. 

MCP-native

Work with your AI Coworkers from Claude, Cursor, Codex, or any MCP-compatible client. 

build

How your AI Coworkers work together as a team

A specialist picks up the ticket. The next one tags in when needed. Humans get the full picture when they're called in.

Smart routing

AI Coworkers tag in, hand off, and assign work across IT, HR, Finance, or Legal.

Multi-AI Coworker swarms

Complex issues bring in a team that investigates, acts, and closes together. 

Context that travels

Every handoff carries the full history. No re-explaining, no lost threads. 

Human escalation

When AI Coworkers hit a limit, humans tag in with the full picture, not a fresh ticket. 

govern

Keep every Coworker accountable

govern

Keep every AI Coworker accountable

See what every ticket costs in AI usage, by tracking every
AI Coworker that worked on it.
Set each tool to Allow, Ask, or Deny, so safe work runs instantly and risky work always waits for a person.
Give every AI Coworker a manager to report to, with every action showing exactly who it was done for.
Evaluate exactly how every AI Coworker is performing: requests resolved, SLA compliance, resolution time.
Catch when a AI Coworker drifts and approve recommended fixes without digging through everything it's done.
Be audit ready with a paper trail for every action a AI Coworker takes.
Every AI Coworker gets a budget that pauses itself for review the moment it hitsthe limit.
Enforce rules and checks in code around every action, blocking sensitive ones no matter what the model decides.
meet YOUR WORKFORCE

A specialist for every job.

Purpose-built AI Coworkers, ready to deploy. Or build your own.

Explore our AI Coworkers
it
Software Ops Engineer
Resolves app errors, provisions licenses, and handles software installations.
hr
Onboarding Manager
Coordinates new-hire setup end-to-end, from offer letter to day one access.
IT OPS
Incident Ops Engineer
Detects, triages, and resolves major incidents — cuts MTTR before humans get paged.
Security
SecOps Engineer
Triages suspicious emails, quarantines threats, and escalates security vulnerabilities as needed.
Finance
Finance Ops Specialist
Routes expense approvals, monitors spend, and flags policy exceptions.
Build your own AI Coworker
Any role. Any team. Any workspace. Describe it in a few sentences and deploy.

Frequently Asked Questions

What's the difference between an AI agent and an AI Coworker?
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A chatbot answers a question. An AI agent does a task. An AI Coworker owns a role. Each Coworker is built around a specific job — Hardware Support Engineer, Access Manager, Phishing Triage Specialist, Onboarding Manager — with a defined goal (what work they're accountable for), an identity (who they are and who they serve), and the skills and tools they need to do the work. They handle requests end-to-end, hand off cleanly to other AI Coworkers or humans when something falls outside their lane, and stay accountable to the budgets, permissions, and audits you set.

How is AI Workforce priced?
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You can choose one of two pricing formats: Usage-based runs on credits. Every time a Coworker completes a job, it draws from your plan. Simple work — like answering a policy question from your KB — draws lightly. Multi-step investigations that call multiple tools draw more. Plans start at $25,000/year for 25,000 credits and 5 Coworkers. Outcome-based is per resolved outcome — $1 for a Knowledge outcome (a policy question answered), $2 for an Access outcome (an app provisioned end-to-end), $3+ for a Service outcome (an incident resolved). See the Atomicwork pricing for the full breakdown.

Do we have to replace our ServiceNow or Jira Service Management to use this?
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No. Atomicwork's "Bring Your Own Platform" option lets you run AI Workforce directly on top of your existing ServiceNow or Jira Service Management instance.No migration. No disruption to the workflows your team already runs. You can start here, prove ROI, and choose when you'd like to move to the full Atomicwork platform.

How secure is the AI Workforce, and what controls do I get?
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The AI Workforce is built on enterprise-grade controls. Atomicwork is certified for SOC 2, ISO 27001, ISO 42001 (the AI management system standard), GDPR, HIPAA, CSA STAR Level 1, CASA, and Microsoft 365 — and is trusted by customers in financial services, healthcare, and other regulated industries. Every AI Coworker's access to your systems is scoped through MCP, down to the specific capabilities it's allowed to call (read-only diagnostics, but not destructive commands, for example). Every run is logged with a full audit trail. Our broader approach is documented in the TRUST framework.

How do I keep my AI Workforce spend predictable?
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You set budgets the same way you set permissions — per AI Coworker for a specific period. Every AI Coworker gets a spend budget when you deploy it. As it approaches the limit, you get a warning. At the cap, the AI Coworker pauses for review — you can approve more credits, reassign work to another Coworker, or retire it if it's drawing heavier than expected. Sign up for a demo to see it in action.

What happens if an AI Coworker gets a request it can't handle?
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Each AI Coworker has a defined scope (what it can act on), a soul (rules it follows on every request — like "verify before acting" or "stick to read-only first"), and an escalation plan (when to hand off to a human or another Coworker). When something falls outside its lane, it doesn't guess. It hands off to a human with full context — the steps it tried, what it found, what's left to do. Sensitive actions pause for human sign-off before executing. Every run is logged and explainable, so you can audit exactly what happened. You can pause, retrain, or retire any AI Coworker at any time.