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Karthik Chakkarapani is the SVP, Corporate Operations & CIO at Zuora. By embedding Agentic AI systems, connected data, and secure infrastructure into core workflows, he is accelerating decision-making, personalization, and engagement at scale.
Karthik is a forward-looking technology leader and champions AI literacy and a culture of innovation across the enterprise. He is keen on bridging the gap between emerging AI capabilities and practical business adoption to unlock new value.
Connect with Karthik on: Linkedin | X
“I’m very passionate about ‘agent of agents’ where an employee goes to one place to help them get their work done. It’s almost like one digital personal assistant.” Source
“True digital transformation is about completely reimagining the way an organization works: from systems to data, to processes, to experiences, to people. To implement, transformation at this level has to be backed by a strong vision and strategy and an airtight operating model to support that strategy.” Source
“Cultivate (and embrace) a beginner’s mindset: I’ve long stood by this philosophy. Business and customer needs continue to evolve, the world continues to have challenges that need solutions and new situations will inevitably prompt you to learn, grow and adapt.” Source
We’re not looking for trophies. We’re looking for trailblazers.
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