Atomicwork successfully clears its third consecutive ISO/IEC 27001:2022 audit

We’re pleased to announce that Atomicwork has successfully completed its ISO/IEC 27001:2022 surveillance, meeting this internationally recognized information security benchmark audit the third consecutive year.

This year’s assessment was carried out by Prescient Security, our trusted US-based audit compliance partner. Their team conducted a rigorous evaluation of our Information Security Management System (ISMS) against the ISO 27001:2022 standard, examining everything from access controls and data protection to incident response and vendor management.

As in previous years, we leveraged Sprinto’s compliance platform for automated evidence collection and continuous control validation throughout the process.

What the auditors evaluated and why it matters for our customers

The successful completion of this surveillance audit reinforces our dedication to protecting customer data and delivering secure services. The scope of this year’s audit covered the full breadth of our ISMS, including several critical areas that directly impact our customers.  

Through rigorous third-party validation, our customers can be confident in the following key aspects.  

1. Stringent security controls: Every layer of our security infrastructure, from encryption and access management to network security and endpoint protection, was examined for effectiveness and alignment with the ISO 27001:2022 standard. ‍
2. Incident readiness and not just response: Beyond reviewing our documented procedures, the audit assessed our actual preparedness which includes our ability to detect, contain, and recover from security events. Regular drills and simulations throughout the year ensured we were genuinely ready for incidents and threats. ‍
3. Risk management in practice: Our risk assessment methodologies, threat identification processes, and mitigation strategies were validated. The audit confirmed that we systematically identify and address potential security risks before they can affect our customers’ operations. ‍
4. Business continuity that doesn’t break: Our business continuity planning, disaster recovery procedures, and redundant systems were reviewed to ensure uninterrupted service availability since our customers’ operations depend on it.

A security posture built for enterprise trust

Atomicwork is well-poised for organizations that demand the high levels of data protection and security. Our ISO 27001:2022 certification is part of a broader security portfolio that includes HIPAA, GDPR, CCPA, SOC 2, CASA, Microsoft 365 certification, ISO 42001: 2023, alongside the TRUST framework for responsible and ethical AI practices.

This multi-layered approach to security and compliance means our customers can confidently deploy Atomicwork regardless of their industry, geography, or regulatory environment. Whether you’re in healthcare, financial services, or education, the controls and certifications are already in place.

Looking ahead: security as a growth enabler

As we continue scaling our agentic ITSM platform, security is an ingrained capability we build with. Every new feature, integration, and workflow we ship is designed with our ISMS principles embedded from the start, not bolted on as an afterthought.

Completing a third consecutive ISO 27001 audit is a reflection of that philosophy. It’s the result of year-round discipline from our engineering, security, and operations teams.

We’d like to thank Prescient Security for their continued rigor and expertise in guiding us through the audit process, and Sprinto for making continuous compliance an operational reality.

For more information about our security practices or to learn how Atomicwork’s certified security posture can support your organization: Talk to our team!