Atomicwork completes SOC 2 Type 2 recertification successfully for the third year

We are pleased to share that Atomicwork has successfully completed its SOC 2 Type 2 recertification audit for the third consecutive year. This comes right on the heels of our ISO/IEC 27001:2022 certification last week; two major milestones back-to-back that reinforce the security-by-design culture we are building together at Atomicwork.

The audit was conducted by CertPro, our trusted audit compliance partner, who brought rigorous scrutiny to every aspect of our security program. Throughout the process, Sprinto’s compliance platform powered automated evidence collection and continuous control monitoring, ensuring we were always audit-ready.

What the auditors evaluated and what it means for our customers

CertPro’s assessment covered the five Trust Services Criteria defined by the American Institute of CPAs (AICPA): Security, Availability, Processing Integrity, Confidentiality, and Privacy.  

Here’s a closer look at the key areas examined:

1. Security controls across the stack

Every layer of Atomicwork’s infrastructure, from network security and access management to encryption at rest and in transit, was assessed for design adequacy and operational effectiveness. This includes our multi-factor authentication requirements, least-privilege access policies, and endpoint protection measures.

2. Availability and resilience

The audit validated our ability to maintain service availability in line with our customer commitments. Our disaster recovery procedures, redundant architecture, and incident response playbooks were all reviewed.

3. Change management and vendor oversight

How we deploy code, manage third-party integrations, and evaluate supplier risk were all part of the evaluation. These controls ensure that changes to the Atomicwork platform don’t introduce security gaps, and that our vendor ecosystem meets the same standards we hold ourselves to.

4. Monitoring and logging

Our ability to detect, investigate, and respond to security events was put to the test. The auditors examined our logging infrastructure, alerting mechanisms, and the documented evidence of how we handled security-relevant events during the observation window.

5. Data confidentiality and privacy

Controls governing how we collect, process, store, and dispose of customer data were reviewed, ensuring alignment with both our contractual commitments and the applicable privacy frameworks we operate under.

More than a recertification: Atomicwork's utmost commitment to customer data security

SOC 2 Type 2 is among the most demanding security audits a SaaS company can undertake. Unlike a point-in-time snapshot, it evaluates how your security controls actually perform over an extended observation period, typically six to twelve months.

Passing our SOC 2 Type 2 recertification means that Atomicwork’s security controls were not just present and documented but they were operating effectively, consistently, and as designed throughout the entire audit period.

Certifications like these are the result of sustained, collective effort across every team at Atomicwork, from engineering and security to operations and customer success.

Thank you to everyone who supported this process: maintaining controls and documentation, participating in auditor discussions, and responding promptly to evidence requests.

Looking ahead

We've thoughtfully built security into the foundation of our agentic service management platform. The SOC 2 Type 2 certification joins our portfolio of security credentials, including ISO 27001, ISO 42001: 2023, HIPAA, GDPR, CCPA, and Microsoft 365 certification. This multi-layered approach to compliance demonstrates our comprehensive commitment to maintaining the highest levels of data protection across all aspects of our operations.

For our customers, this means peace of mind knowing that your data is protected by security practices that meet rigorous industry standards. You can focus on transforming your service delivery with our agentic AI platform while we handle the complex security requirements behind the scenes.

For more information about our security practices or to discuss how our certified security measures can benefit your organization, talk to our team!