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The Wall of AI Champions
Our tribute to visionary CIOs who're accelerating enterprise IT with AI.
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Product
Universal Agent
Resolve issues instantly with Voice and Vision AI
AI Knowledge Management
Deliver contextual answers with conversational AI
Modern service management
Agentic ITSM and ESM with built-in, adaptive intelligence
Agentic enterprise automations
Automate processes and workflows across teams
All features
Explore everything you can do with Atomicwork
Pricing
Maximise value with transparent, scalable plans
Platform
Agentic AI
AI Agents
Autonomous AI to streamline service delivery
AI Copilot
Help your enterprise service teams achieve more
AI Service Desk
Scale your enterprise support without scaling your IT team
AI Skills
Supercharge your enterprise IT automations with AI skills
Enterprise integrations
Microsoft Teams
Deflect support questions and automate services
Slack
Deliver faster enterprise support to your employees
Okta
Streamline app access and workflows
Microsoft 365
Bring your MS apps together for integrated support
All Integrations
Integrate all of your enterprise applications
Enterprise automation
Automate processes and workflows across teams
Enterprise analytics
Get full visibility into your service operations.
Enterprise security
How we design a secure and compliant platform.
Solutions
Modern ITSM solution
IT Support
Scale your IT service delivery and operations with AI
Request Management
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Incident Management
Smartly diagnose and resolve incidents faster
Change Management
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Asset Management
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CMDB Software
Easily organize configuration data for smarter operations
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Employee Self Service
Empower employees to resolve their own needs
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Digital Workplace Experience
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IT Workflow Automation
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ESM Platform
AI solution to deliver efficiency and autonomy
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Automate the mundane and focus on the extraordinary
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Building Atomicwork
Announcing FUSION’25 – Atomicwork’s annual user conference
Join us to exchange insights, learn from peers, and shape the future of enterprise IT together.
Sajeesh Sahadevan
AI in IT
It’s 2025. Why have you not hit reset on your ITSM?
AI in IT
Context engineering: The secret weapon of CIOs architecting the future of IT
Building Atomicwork
Introducing Atomicwork’s Universal Agent
Building Atomicwork
How Zuora reimagined their workplace experience and cut ticket volume by over 50%
Building Atomicwork
A new chapter for Atomicwork: $25M+ Series A to empower enterprise IT teams with agentic AI
Building Atomicwork
Introducing agentic service management for improved enterprise productivity
Building Atomicwork
How Atomicwork transformed Ammex Corp's service management with AI
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Employee Experience
AI at the service of the employee
AI can contribute significantly in employee success. Find out how from Jim Stroud.
Employee Experience
AI for moments that matter
How to leverage AI technologies to create employee experiences that make people feel great at their job.
ITSM
The modern ITSM manifesto: Traditional ITSM vs modern service management
The rise of generative AI has laid out a modern ITSM manifesto. Discover the key differences between traditional ITSM and modern service management.
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10 insider insights from crafting Atom, our production-ready AI assistant at Atomicwork
ITSM
Rethinking employee IT support - The case against self-service portals
The need for conversational helpdesks | Atomicwork Blog
ITSM
IT, IT, where are you?
Organizations, across the globe, irrespective of size, must build a forward-thinking plan that encompasses all things IT to succeed in what is now a hybrid and remote-first professional world.
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