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Universal AI Agent
Resolve issues instantly with Voice and Vision AI
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AI Knowledge Management
Deliver contextual answers with conversational AI
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Modern ITSM
Agentic ITSM and ESM with built-in, adaptive intelligence
Agentic Enterprise Automation
Automate processes and workflows across teams
Atomicwork Pricing
Explore which plan is the best for your organization
New Releases
From faster resolutions to intelligent insights, see what’s new in Atomicwork.
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Agentic AI
Enterprise integrations
Agentic AI
AI Agents for IT
Agentic AI to streamline your enterprise IT service delivery
AI Copilot
Help your enterprise service teams achieve more
AI Service Desk
Scale your enterprise support without scaling your IT team
AI Skills
Supercharge your enterprise IT automations with AI skills
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Microsoft 365
Bring your MS apps together for integrated support
Microsoft Teams
Deflect support questions and automate services
Okta
Streamline app access and workflows
Slack
Deliver faster enterprise support to your employees
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Integrate all of your enterprise applications
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Security at Atomicwork ->
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Smartly diagnose and resolve incidents faster for better SLA
Change Management
Intelligently plan, track and implement changes
Modern ITAM
Seamlessly track and manage all assets with intelligence
Modern CMDB
Easily organize context and configuration data with AI
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Employee Journeys
Support employee milestones with guided workflows
HR Service Delivery
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Industry
Financial Services
Transforming IT ops for Fintech & investment firms
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Reimagine service operations at manufacturing plants
Education
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Digital Workplace Experience
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IT Workflow Automation
Eliminate manual work and improve productivity
Enterprise Service Management
AI solution to deliver efficiency and autonomy
IT Knowledge Management
Consolidate knowledge from multiple sources
The Wall of AI Champions
Our tribute to visionary CIOs who're accelerating enterprise IT with AI.
Customers
Resources
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Blog
The #1 blog for AI in ITSM content
Atomic Conversations
Engaging discussions with top IT and technology leaders
Events
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Newsroom
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FUSION'25
Connect with tech-forward CIOs and IT leaders driving enterprise transformation in the age of AI.
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Fusion'25 | Sept 24, San Francisco |
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Product
Universal Agent
Resolve issues instantly with Voice and Vision AI
AI Knowledge Management
Deliver contextual answers with conversational AI
Modern service management
Agentic ITSM and ESM with built-in, adaptive intelligence
Agentic enterprise automations
Automate processes and workflows across teams
All features
Explore everything you can do with Atomicwork
Pricing
Maximise value with transparent, scalable plans
Platform
Agentic AI
AI Agents
Autonomous AI to streamline service delivery
AI Copilot
Help your enterprise service teams achieve more
AI Service Desk
Scale your enterprise support without scaling your IT team
AI Skills
Supercharge your enterprise IT automations with AI skills
Enterprise integrations
Microsoft Teams
Deflect support questions and automate services
Slack
Deliver faster enterprise support to your employees
Okta
Streamline app access and workflows
Microsoft 365
Bring your MS apps together for integrated support
All Integrations
Integrate all of your enterprise applications
Enterprise automation
Automate processes and workflows across teams
Enterprise analytics
Get full visibility into your service operations.
Enterprise security
How we design a secure and compliant platform.
Solutions
Modern ITSM solution
IT Support
Scale your IT service delivery and operations with AI
Request Management
Effortlessly handle and fulfill all service desk requests
Incident Management
Smartly diagnose and resolve incidents faster
Change Management
Intelligently plan, track and implement changes
Asset Management
Seamlessly track and manage all assets
CMDB Software
Easily organize configuration data for smarter operations
Modern ESM solution
Agentic HR Support
Streamline employee support and deliver delight everyday
Employee Journeys
Support employee milestones with guided workflows
HR Service Delivery
Streamline HR support for a better employee experience
Employee Self Service
Empower employees to resolve their own needs
By industry
Financial Services
Transforming IT ops for Fintech & investment firms
Manufacturing
Reimagine service operations at manufacturing plants
Education
Deliver exceptional student and faculty
Healthcare
Streamline clinical IT operations for superior care
By usecase
Digital Workplace Experience
Seamless collaboration for modern teams
IT Workflow Automation
Eliminate manual work and improve productivity
IT Knowledge Management
Consolidate knowledge from multiple sources
ESM Platform
AI solution to deliver efficiency and autonomy
Automated Employee Onboarding
Automate the mundane and focus on the extraordinary
Customers
Resources
Blog
The #1 blog for AI in ITSM content
Atomic Conversations
A podcast for CIOs and IT leaders
Events
Learn from experts and discover industry trends
Newsroom
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Access brand assets, company info, and media resources in one place.
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Building Atomicwork
Announcing FUSION’25 – Atomicwork’s annual user conference
Join us to exchange insights, learn from peers, and shape the future of enterprise IT together.
Sajeesh Sahadevan
AI in IT
It’s 2025. Why have you not hit reset on your ITSM?
AI in IT
Context engineering: The secret weapon of CIOs architecting the future of IT
Building Atomicwork
Introducing Atomicwork’s Universal Agent
Building Atomicwork
How Zuora reimagined their workplace experience and cut ticket volume by over 50%
Building Atomicwork
A new chapter for Atomicwork: $25M+ Series A to empower enterprise IT teams with agentic AI
Building Atomicwork
Introducing agentic service management for improved enterprise productivity
Building Atomicwork
How Atomicwork transformed Ammex Corp's service management with AI
Product updates
IT help desk
Atomic Conversations
ITSM
Employee Experience
Building Atomicwork
AI in IT
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AI in IT
IT Governance Frameworks for the GenAI Era
Discover how digital enterprises can adopt robust IT governance frameworks to operate in the generative AI era with confidence.
Atomic Conversations
Atomic Conversations: A masterclass on IT and leadership from Aysha Khan, CIO and CISO of Treasure Data
Key takeaways on IT tech, risk management, and IT security from our conversation with Aysha Khan of Treasure Data.
Employee Experience
We thought IT leaders wouldn't be interested in employee experience. Turns out we were wrong.
Are IT leaders only worried about IT infra and not about employee experience? Not exactly, EX is one of their key focus areas right now.
ITSM
Incident vs. Problem Management: Why Modern IT Teams need both
How is problem management different from incident management. And, do you need both these ITIL processes? Find out.
Building Atomicwork
The New CAP Theorem for B2B GenAI Apps
Our learnings for enterprise IT, product and engineering teams looking to develop B2B GenAI applications for their business.
AI in IT
AI's practical impact on ITSM - Highlights from SITS 2024
Our top takeaways from Europe’s largest exhibition for ITSM professionals - the Service Desk & IT Support (SITS) Show 2024.
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