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Universal AI Agent
Resolve issues instantly with Voice and Vision AI
Agentic IGA
Automate access requests intelligently
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Deliver contextual answers with conversational AI
Modern ITSM
Agentic ITSM and ESM with built-in, adaptive intelligence
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Automate IT processes and workflows across teams
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Supercharge your enterprise IT automations with AI skills
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Lansweeper
Bridging the gap between IT visibility and action
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Bring your MS apps together for integrated support
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Deflect support questions and automate services
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Easily organize context and configuration data with AI
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Universal Agent
Resolve issues instantly with Voice and Vision AI
AI Knowledge Management
Deliver contextual answers with conversational AI
Modern service management
Agentic ITSM and ESM with built-in, adaptive intelligence
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Automate processes and workflows across teams
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AI Agents
Autonomous AI to streamline service delivery
AI Copilot
Help your enterprise service teams achieve more
AI Service Desk
Scale your enterprise support without scaling your IT team
AI Skills
Supercharge your enterprise IT automations with AI skills
Enterprise integrations
Microsoft Teams
Deflect support questions and automate services
Slack
Deliver faster enterprise support to your employees
Okta
Streamline app access and workflows
Microsoft 365
Bring your MS apps together for integrated support
All Integrations
Integrate all of your enterprise applications
Enterprise automation
Automate processes and workflows across teams
Enterprise analytics
Get full visibility into your service operations.
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How we design a secure and compliant platform.
Universal Context
Get real-time context across users, assets, support history
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Modern ITSM solution
IT Support
Scale your IT service delivery and operations with AI
Request Management
Effortlessly handle and fulfill all service desk requests
Incident Management
Smartly diagnose and resolve incidents faster
Change Management
Intelligently plan, track and implement changes
Asset Management
Seamlessly track and manage all assets
CMDB Software
Easily organize configuration data for smarter operations
Modern ESM solution
Agentic HR Support
Streamline employee support and deliver delight everyday
Employee Journeys
Support employee milestones with guided workflows
HR Service Delivery
Streamline HR support for a better employee experience
Employee Self Service
Empower employees to resolve their own needs
By industry
Financial Services
Transforming IT ops for Fintech & investment firms
Manufacturing
Reimagine service operations at manufacturing plants
Education
Deliver exceptional student and faculty
Healthcare
Streamline clinical IT operations for superior care
By usecase
Digital Workplace Experience
Seamless collaboration for modern teams
IT Workflow Automation
Eliminate manual work and improve productivity
IT Knowledge Management
Consolidate knowledge from multiple sources
ESM Platform
AI solution to deliver efficiency and autonomy
Automated Employee Onboarding
Automate the mundane and focus on the extraordinary
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Blog
The #1 blog for AI in ITSM content
Atomic Conversations
A podcast for CIOs and IT leaders
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Building Atomicwork
The automation ceiling was never about software: Introducing AI Workflow Builder
Describe what you need a workflow to do in plain language and watch AI build it.
Aparna Chugh
Building Atomicwork
Atomicwork is now on the Microsoft Marketplace
Building Atomicwork
Rewiring the fundamentals of access provisioning with agentic AI
AI in IT
Context engineering: The secret weapon of CIOs architecting the future of IT
Building Atomicwork
Introducing Atomicwork’s Universal Agent
Building Atomicwork
How Zuora reimagined their workplace experience and cut ticket volume by over 50%
Building Atomicwork
A new chapter for Atomicwork: $25M+ Series A to empower enterprise IT teams with agentic AI
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Building Atomicwork
Welcoming Lenin Gali, our new Chief Digital and Business Officer
Introducing our Chief Digital and Business Officer, Lenin Gali, who'll help lead our business strategy and digital thought leadership.
Building Atomicwork
How AI can transform your retail service desk
From contextual retail staff assistance to automating operational workflows, see how Atomicwork can help you bring AI to your retail service desk.
ITSM
Learnings from Pink24 – A tale of two IT worlds
Two ITSM worlds clashed at the recently-concluded Pink24 conference and here are our big learnings.
Building Atomicwork
Announcing our new digital workspace experience solution, powered by Cohere
Powered by leading enterprise AI platform, Cohere, we're excited to launch our digital workplace experience solution for modern enterprises.
AI in IT
AI in IT Service Management - What the experts think
IT thought leaders Phyllis Drucker and Michael Dortch, on the evolving landscape of AI in IT, particularly in the realm of service management.
ITSM
Elevating business efficiency with Atomicwork seamlessy intergrating with your tech stack
How Atom seamlessly integrates with Salesforce, Big Commerce, and Jumpcloud, taking business efficiency to the next level.
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