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Automate access requests intelligently
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Agentic ITSM and ESM with built-in, adaptive intelligence
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Bridging the gap between IT visibility and action
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Universal Agent
Resolve issues instantly with Voice and Vision AI
AI Knowledge Management
Deliver contextual answers with conversational AI
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Automate processes and workflows across teams
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AI Agents
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Help your enterprise service teams achieve more
AI Service Desk
Scale your enterprise support without scaling your IT team
AI Skills
Supercharge your enterprise IT automations with AI skills
Enterprise integrations
Microsoft Teams
Deflect support questions and automate services
Slack
Deliver faster enterprise support to your employees
Okta
Streamline app access and workflows
Microsoft 365
Bring your MS apps together for integrated support
All Integrations
Integrate all of your enterprise applications
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Automate processes and workflows across teams
Enterprise analytics
Get full visibility into your service operations.
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How we design a secure and compliant platform.
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Get real-time context across users, assets, support history
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Scale your IT service delivery and operations with AI
Request Management
Effortlessly handle and fulfill all service desk requests
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Smartly diagnose and resolve incidents faster
Change Management
Intelligently plan, track and implement changes
Asset Management
Seamlessly track and manage all assets
CMDB Software
Easily organize configuration data for smarter operations
Modern ESM solution
Agentic HR Support
Streamline employee support and deliver delight everyday
Employee Journeys
Support employee milestones with guided workflows
HR Service Delivery
Streamline HR support for a better employee experience
Employee Self Service
Empower employees to resolve their own needs
By industry
Financial Services
Transforming IT ops for Fintech & investment firms
Manufacturing
Reimagine service operations at manufacturing plants
Education
Deliver exceptional student and faculty
Healthcare
Streamline clinical IT operations for superior care
By usecase
Digital Workplace Experience
Seamless collaboration for modern teams
IT Workflow Automation
Eliminate manual work and improve productivity
IT Knowledge Management
Consolidate knowledge from multiple sources
ESM Platform
AI solution to deliver efficiency and autonomy
Automated Employee Onboarding
Automate the mundane and focus on the extraordinary
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The #1 blog for AI in ITSM content
Atomic Conversations
A podcast for CIOs and IT leaders
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Building Atomicwork
The automation ceiling was never about software: Introducing AI Workflow Builder
Describe what you need a workflow to do in plain language and watch AI build it.
Aparna Chugh
Building Atomicwork
Atomicwork is now on the Microsoft Marketplace
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Rewiring the fundamentals of access provisioning with agentic AI
AI in IT
Context engineering: The secret weapon of CIOs architecting the future of IT
Building Atomicwork
Introducing Atomicwork’s Universal Agent
Building Atomicwork
How Zuora reimagined their workplace experience and cut ticket volume by over 50%
Building Atomicwork
A new chapter for Atomicwork: $25M+ Series A to empower enterprise IT teams with agentic AI
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AI in IT
Decoding AI for IT: 6 actionable insights for technology leaders in 2024
Practical takeaways for IT and technology leaders from the State of AI in IT 2024 report.
Product updates
Atomicwork year in review: 2023
What we did in 2023, what's in store for 2024, and how we do it.
Building Atomicwork
How Atom can be your perfect AI sales assistant
Atom can be a powerful generative AI sales assistant to transform the operations of a large sales team.
AI in IT
How IT can leverage AI for incident management
The integration of AI in incident management is not just about enhancing efficiency but also about revolutionizing user experience.
ITSM
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Moving past traditional ticketing, what does the future hold for IT support?
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Focusing on vanity IT support metrics? Here's what you should be measuring.
Here are the top IT service desk and support metrics IT leaders can use to understand their teams’ performance.
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