Sept 24
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State of AI in IT 2026: What data reveals about AI adoption, ROI & trust. Read the report ->
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Announcing the State of AI in IT 2026 report

Get a clear picture of how AI is redefining IT, and why trust, ROI, and maturity now move together.

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ServiceNow - Moveworks Acquisition: The good, and the bad
What does the acquisition mean for Moveworks customers and the IT community at large as they look to bring AI in IT effectively? Here's my take.
February releases: Love was in the air, but so was better service management
We made enterprise knowledge more actionable, put change management on autopilot, and cemented asset relationships. Read on to find out our major rollouts in February.
Announcing our inaugural CIO Advisory Board to redefine enterprise service management
We're elated to bring together some of the sharpest minds in enterprise IT to steer our vision of driving digital transformation with AI.
A-RICE Framework: An IT leader’s guide to evaluating AI initiatives for enterprise IT
Find out how you can evaluate and prioritize AI initiatives to address IT challenges at your organizations with the A-RICE framework.
Atomicwork successfully completes SOC 2 Type 2 renewal
Our SOC 2 Type 2 reattestation demonstrates a high level of commitment to the security, availability, processing integrity, confidentiality, and privacy of customer data.
Reducing friction in ITSM: Mark Settle on the 3 key dimensions of IT interactions
From winning organizational trust to turning IT support into proactive centres, Mark Settle shares how CIOs can truly lead technology transformations.

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Start 2026 with a data-backed
technology strategy
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