The Atomicwork Blog

Stop comparing feature lists. Use our 7-step framework to evaluate AI-native ITSM platforms. Read the guide ->

Sign in Schedule a demo

Schedule a demo

LinkedIn liveAtomicwork + Lansweeper partner to drive greater visibility for smarter IT. Learn more ->

Schedule a demo

The ITSM platform buyer's checklist for 2026

We've put together a checklist (and a comprehensive guide) to simplify evaluating and purchasing the right ITSM platform for the AI era.

Aishwarya Hariharan

Building Atomicwork

Atomicwork is now on the Microsoft Marketplace

Building Atomicwork

Rewiring the fundamentals of access provisioning with agentic AI

Context engineering: The secret weapon of CIOs architecting the future of IT

Building Atomicwork

Introducing Atomicwork’s Universal Agent

Building Atomicwork

How Zuora reimagined their workplace experience and cut ticket volume by over 50%

Building Atomicwork

A new chapter for Atomicwork: $25M+ Series A to empower enterprise IT teams with agentic AI

Atomic Conversations

Atomic Conversations: Nipun Soni on navigating the triple role

Nipun Soni, Chief Information Officer (CIO) of Picarro, shares the benefits of integrating IT, HR, finance, and legal functions in an organization.

Product updates

Spring product updates

A quick look at all the important features we built in March and April 2024 to help you level up your IT service management.

Building Atomicwork

Password resets cost your IT team ~$85K/year. Enable self-service resets.

Eliminate repetitive password reset questions by enabling self-service password reset (SSPR) using Atom.

Building Atomicwork

Welcoming Lenin Gali, our new Chief Digital and Business Officer

Introducing our Chief Digital and Business Officer, Lenin Gali, who'll help lead our business strategy and digital thought leadership.

Building Atomicwork

How AI can transform your retail service desk

From contextual retail staff assistance to automating operational workflows, see how Atomicwork can help you bring AI to your retail service desk.

Learnings from Pink24 – A tale of two IT worlds

Two ITSM worlds clashed at the recently-concluded Pink24 conference and here are our big learnings.

See Atomicwork in action now.