The Atomicwork Blog

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Product updates

Q1'26 product updates: Nova release

Every enterprise AI software promises fast, accurate answers and most deliver on turn one. The real test is turn two.

Aishwarya Hariharan

Designing deflection paths that actually work: What we learned from TubeScience's journey

Building Atomicwork

Atomicwork is now on the Microsoft Marketplace

Building Atomicwork

Rewiring the fundamentals of access provisioning with agentic AI

Building Atomicwork

Introducing Atomicwork’s Universal Agent

Building Atomicwork

How Zuora reimagined their workplace experience and cut ticket volume by over 50%

Building Atomicwork

A new chapter for Atomicwork: $25M+ Series A to empower enterprise IT teams with agentic AI

Atomic Conversations

Atomic Conversations: A masterclass on IT and leadership from Aysha Khan, CIO and CISO of Treasure Data

Key takeaways on IT tech, risk management, and IT security from our conversation with Aysha Khan of Treasure Data.

Employee Experience

We thought IT leaders wouldn't be interested in employee experience. Turns out we were wrong.

Are IT leaders only worried about IT infra and not about employee experience? Not exactly, EX is one of their key focus areas right now.

Building Atomicwork

The New CAP Theorem for B2B GenAI Apps

Our learnings for enterprise IT, product and engineering teams looking to develop B2B GenAI applications for their business.

AI's practical impact on ITSM - Highlights from SITS 2024

Our top takeaways from Europe’s largest exhibition for ITSM professionals - the Service Desk & IT Support (SITS) Show 2024.

Atomic Conversations

Atomic Conversations: Nipun Soni on navigating the triple role

Nipun Soni, Chief Information Officer (CIO) of Picarro, shares the benefits of integrating IT, HR, finance, and legal functions in an organization.

Product updates

Spring product updates

A quick look at all the important features we built in March and April 2024 to help you level up your IT service management.

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