The Atomicwork Blog

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Product updates

Q1'26 product updates: Nova release

Every enterprise AI software promises fast, accurate answers and most deliver on turn one. The real test is turn two.

Aishwarya Hariharan

Designing deflection paths that actually work: What we learned from TubeScience's journey

Building Atomicwork

Atomicwork is now on the Microsoft Marketplace

Building Atomicwork

Rewiring the fundamentals of access provisioning with agentic AI

Building Atomicwork

Introducing Atomicwork’s Universal Agent

Building Atomicwork

How Zuora reimagined their workplace experience and cut ticket volume by over 50%

Building Atomicwork

A new chapter for Atomicwork: $25M+ Series A to empower enterprise IT teams with agentic AI

Building Atomicwork

Password resets cost your IT team ~$85K/year. Enable self-service resets.

Eliminate repetitive password reset questions by enabling self-service password reset (SSPR) using Atom.

Building Atomicwork

Welcoming Lenin Gali, our new Chief Digital and Business Officer

Introducing our Chief Digital and Business Officer, Lenin Gali, who'll help lead our business strategy and digital thought leadership.

Building Atomicwork

How AI can transform your retail service desk

From contextual retail staff assistance to automating operational workflows, see how Atomicwork can help you bring AI to your retail service desk.

Learnings from Pink24 – A tale of two IT worlds

Two ITSM worlds clashed at the recently-concluded Pink24 conference and here are our big learnings.

Building Atomicwork

Announcing our new digital workspace experience solution, powered by Cohere

Powered by leading enterprise AI platform, Cohere, we're excited to launch our digital workplace experience solution for modern enterprises.

AI in IT Service Management - What the experts think

IT thought leaders Phyllis Drucker and Michael Dortch, on the evolving landscape of AI in IT, particularly in the realm of service management.

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