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Universal AI Agent
Resolve issues instantly with Voice and Vision AI
Agentic IGA
Automate access requests intelligently
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Deliver contextual answers with conversational AI
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Agentic ITSM and ESM with built-in, adaptive intelligence
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Automate IT processes and workflows across teams
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Supercharge your enterprise IT automations with AI skills
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Lansweeper
Bridging the gap between IT visibility and action
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Bring your MS apps together for integrated support
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Deflect support questions and automate services
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Smartly diagnose and resolve incidents faster for better SLA
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Intelligently plan, track and implement changes
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Easily organize context and configuration data with AI
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Bridging the gap between IT visibility and action
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Universal Agent
Resolve issues instantly with Voice and Vision AI
AI Knowledge Management
Deliver contextual answers with conversational AI
Modern service management
Agentic ITSM and ESM with built-in, adaptive intelligence
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Automate processes and workflows across teams
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AI Agents
Autonomous AI to streamline service delivery
AI Copilot
Help your enterprise service teams achieve more
AI Service Desk
Scale your enterprise support without scaling your IT team
AI Skills
Supercharge your enterprise IT automations with AI skills
Enterprise integrations
Microsoft Teams
Deflect support questions and automate services
Slack
Deliver faster enterprise support to your employees
Okta
Streamline app access and workflows
Microsoft 365
Bring your MS apps together for integrated support
All Integrations
Integrate all of your enterprise applications
Enterprise automation
Automate processes and workflows across teams
Enterprise analytics
Get full visibility into your service operations.
Enterprise security
How we design a secure and compliant platform.
Universal Context
Get real-time context across users, assets, support history
Solutions
Modern ITSM solution
IT Support
Scale your IT service delivery and operations with AI
Request Management
Effortlessly handle and fulfill all service desk requests
Incident Management
Smartly diagnose and resolve incidents faster
Change Management
Intelligently plan, track and implement changes
Asset Management
Seamlessly track and manage all assets
CMDB Software
Easily organize configuration data for smarter operations
Modern ESM solution
Agentic HR Support
Streamline employee support and deliver delight everyday
Employee Journeys
Support employee milestones with guided workflows
HR Service Delivery
Streamline HR support for a better employee experience
Employee Self Service
Empower employees to resolve their own needs
By industry
Financial Services
Transforming IT ops for Fintech & investment firms
Manufacturing
Reimagine service operations at manufacturing plants
Education
Deliver exceptional student and faculty
Healthcare
Streamline clinical IT operations for superior care
By usecase
Digital Workplace Experience
Seamless collaboration for modern teams
IT Workflow Automation
Eliminate manual work and improve productivity
IT Knowledge Management
Consolidate knowledge from multiple sources
ESM Platform
AI solution to deliver efficiency and autonomy
Automated Employee Onboarding
Automate the mundane and focus on the extraordinary
Customers
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Blog
The #1 blog for AI in ITSM content
Atomic Conversations
A podcast for CIOs and IT leaders
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Building Atomicwork
The automation ceiling was never about software: Introducing AI Workflow Builder
Describe what you need a workflow to do in plain language and watch AI build it.
Aparna Chugh
Building Atomicwork
Atomicwork is now on the Microsoft Marketplace
Building Atomicwork
Rewiring the fundamentals of access provisioning with agentic AI
AI in IT
Context engineering: The secret weapon of CIOs architecting the future of IT
Building Atomicwork
Introducing Atomicwork’s Universal Agent
Building Atomicwork
How Zuora reimagined their workplace experience and cut ticket volume by over 50%
Building Atomicwork
A new chapter for Atomicwork: $25M+ Series A to empower enterprise IT teams with agentic AI
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Employee Experience
How Appsmith onboarded their distributed teams
Figuring out an onboarding process for distributed teams can be quite tricky. Get suggestions from the AppSmith team.
Employee Experience
How Chargebee runs a fully-fledged employee onboarding program
From a well-planned preboarding process to a dedicated onboarding team, Chargebee's employee onboarding process is structured, thorough, and thoughtful.
Building Atomicwork
Atomic Benefits - The unexpected virtue of investing in your employees
Why and how we designed, built, and offered our employees a comprehensive benefits stack, covering insurance, and healthcare, with zero compromises.
Atomic Conversations
Atomic Conversations: Trish McFarlane on the new opportunities in HR technology
A conversation with Trish McFarlane on the many possibilities with HR technology.
Building Atomicwork
A space to call our own – Why and how we built the Atomicwork office
The thought and effort that went into designing our first physical office in Bangalore, and how it reflects our deep commitment to our mission.
Atomic Conversations
Atomic Conversations: Alan Berkson on the evolving role of IT leaders
A conversation with Alan Berkson on the evolving role of IT leaders in modern workplaces.
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