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Announcing the State of AI in IT 2026 report
Get a clear picture of how AI is redefining IT, and why trust, ROI, and maturity now move together.
Sajeesh Sahadevan
Building Atomicwork
Smarter IT starts with better visibility: Atomicwork + Lansweeper Integration
Building Atomicwork
Atomicwork + Okta: Securing the Future of Agentic IT Service Management
AI in IT
It’s 2025. Why have you not hit reset on your ITSM?
AI in IT
Context engineering: The secret weapon of CIOs architecting the future of IT
Building Atomicwork
Introducing Atomicwork’s Universal Agent
Building Atomicwork
How Zuora reimagined their workplace experience and cut ticket volume by over 50%
Building Atomicwork
A new chapter for Atomicwork: $25M+ Series A to empower enterprise IT teams with agentic AI
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AI in IT
How IT can leverage AI for incident management
The integration of AI in incident management is not just about enhancing efficiency but also about revolutionizing user experience.
ITSM
Tickets are dead: What's the future of IT support?
Moving past traditional ticketing, what does the future hold for IT support?
ITSM
Focusing on vanity IT support metrics? Here's what you should be measuring.
Here are the top IT service desk and support metrics IT leaders can use to understand their teams’ performance.
AI in IT
We just published the ‘State of AI in IT’ report for IT leaders to plan their 2024 strategy
We released the 'State of AI in IT' report with insights from 1000 IT professionals and end users, with a particular focus on North America.
ITSM
Embracing the inevitable: How can IT be a facilitator and not the gatekeeper of AI
The future of work is undoubtedly AI-integrated, and proactive IT management is critical to navigating this future successfully.
Employee Experience
Announcing the Day1 community
Why we are launching a community for all things digital employee experience.
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