Sept 24
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State of AI in IT 2026: What data reveals about AI adoption, ROI & trust. Read the report ->
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Announcing the State of AI in IT 2026 report

Get a clear picture of how AI is redefining IT, and why trust, ROI, and maturity now move together.

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Swati Ranganathan on IT leadership, AI, and navigating change
Lessons from Uniphore’s CISO & VP IT Swati on leadership, curiosity, and driving AI-led enterprise transformation.
9 steps to automate ticket escalation workflows using AI
See how you can put together an automation playbook for ticket escalations to boost IT service efficiency.
6 Core tenets of ITSM transformation powered by AI
95% of AI projects fail or stall. Learn the 6 building blocks CIOs need to scale ITSM transformations.
10 Painful ways enterprise AI Assistants frustrate employees
Without an universal context layer, AI assistants end up confusing and reducing end-user adoption rates in enterprises.
6 Steps to Smarter Major Incident Management
Find out how you can speed up major incident response with AI to detect, group, and resolve outages faster.
Running IT with clarity, context, and control
Discover how Atomicwork unifies data, AI, and automation to transform IT from ticket resolution to resilient, context-driven operations with July's updates.

See Atomicwork in action now.

Start 2026 with a data-backed
technology strategy
Read the complete report