Discover how Atomicwork unifies data, AI, and automation to transform IT from ticket resolution to resilient, context-driven operations with July's updates.

From safe escalations to the ‘Grandma Rule’ for documentation, discover six practical, human-centered ways to boost morale in your IT support team.

Here are the top prompts I use as a Sys Admin for scripting help, troubleshooting, and policy drafting at Atomicwork.

Agentic ITSM is here to replace rigid processes with adaptive, goal-driven automation for faster, people-centric service management.

Advancements in AI and related technology means the ROI of ITSM platforms can no longer be measured with traditional calculators. Presenting the new ROI framework.

On AI's fast disruption window, the urgency for stronger IT leadership, and why people—not tech—will decide who wins.