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The CIO’s Trick-or-Treat Moment with AI: Leadership Lessons from Gartner IT Symposium/Xpo™ 2025

From AI hype to AI leadership, here are our key lessons from the Gartner IT Symposium/XPO 2025 on building human+AI ecosystems for real enterprise value.

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Announcing our inaugural CIO Advisory Board to redefine enterprise service management
We're elated to bring together some of the sharpest minds in enterprise IT to steer our vision of driving digital transformation with AI.
A-RICE Framework: An IT leader’s guide to evaluating AI initiatives for enterprise IT
Find out how you can evaluate and prioritize AI initiatives to address IT challenges at your organizations with the A-RICE framework.
Atomicwork successfully completes SOC 2 Type 2 renewal
Our SOC 2 Type 2 reattestation demonstrates a high level of commitment to the security, availability, processing integrity, confidentiality, and privacy of customer data.
Reducing friction in ITSM: Mark Settle on the 3 key dimensions of IT interactions
From winning organizational trust to turning IT support into proactive centres, Mark Settle shares how CIOs can truly lead technology transformations.
15 Best CIO podcasts to drive IT innovation in 2025
Discover the ultimate lineup of CIO podcasts for 2025, curated for both aspiring and seasoned IT leaders.
10 Best Jira Service Management Alternatives for 2025
Despite its advantages for basic IT support, Jira Service Management can quickly become complex and cumbersome for organizations. Here's a round up of more intuitive software you can consider instead.
Okta Ventures invests in Atomicwork
for secure, agentic AI-powered IT support.
Learn more