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The CIO’s Trick-or-Treat Moment with AI: Leadership Lessons from Gartner IT Symposium/Xpo™ 2025

From AI hype to AI leadership, here are our key lessons from the Gartner IT Symposium/XPO 2025 on building human+AI ecosystems for real enterprise value.

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New tricks and treats from Atomicwork this October
See how October’s updates supercharge Atom and add deeper customization in Atomicwork for optimized service delivery.
Top 25+ AI agent use cases for enterprises
Having a troop of AI agents at your disposal can help enterprises enhance service delivery and cut operational costs. We've curated the top enterprise use cases for you to get started..
Setting up Microsoft Teams as an internal ticketing system: A step-by-step guide
IT teams have realized it might be easier to use MS Teams as a ticketing system rather than set up a completely new portal. Learn how you can implement one.
Evolving from ITSM to ESM in the age of AI with Doug Tedder
True ESM needs to shift from being tools-focused to creating value for the people involved. Doug Tedder shares how in our latest discussion.
9 Essential asset management reports for modern IT teams
Here are the top IT asset management reports you should be looking at to guide your asset purchase, renewal, and maintenance decisions.
Accelerating the shift-left approach in ITSM with AI
IT organizations have been aspiring to shift left for years with low-to-moderate success. AI can help unlock true shift left through self service and hyperautomation.
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turn asset insights into real IT action.
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