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Agentic ITSM
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Universal AI Agent
Resolve issues instantly with Voice and Vision AI
Agentic IGA
Automate access requests intelligently
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AI Knowledge Management
Deliver contextual answers with conversational AI
Modern ITSM
Agentic ITSM and ESM with built-in, adaptive intelligence
Agentic Enterprise Automation
Automate IT processes and workflows across teams
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AI Copilot
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Scale your enterprise support without scaling your IT team
AI Skills
Supercharge your enterprise IT automations with AI skills
Enterprise integrations
Lansweeper
Bridging the gap between IT visibility and action
Microsoft 365
Bring your MS apps together for integrated support
Microsoft Teams
Deflect support questions and automate services
Okta
Streamline app access and workflows
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Deliver faster enterprise support to your employees
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Effortlessly handle and fulfill all service desk requests
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Smartly diagnose and resolve incidents faster for better SLA
Change Management
Intelligently plan, track and implement changes
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Seamlessly track and manage all assets with intelligence
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Easily organize context and configuration data with AI
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Streamline employee support and deliver delight everyday
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Support employee milestones with guided workflows
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Seamless collaboration for modern teams
IT Workflow Automation
Eliminate manual work and improve productivity
Enterprise Service Management
AI solution to deliver efficiency and autonomy
IT Knowledge Management
Consolidate knowledge from multiple sources
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Bridging the gap between IT visibility and action
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Atomicwork partners with Lansweeper
Bridging the gap between IT visibility and action
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Universal Agent
Resolve issues instantly with Voice and Vision AI
AI Knowledge Management
Deliver contextual answers with conversational AI
Modern service management
Agentic ITSM and ESM with built-in, adaptive intelligence
Agentic enterprise automations
Automate processes and workflows across teams
All features
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Pricing
Maximise value with transparent, scalable plans
Platform
Agentic AI
AI Agents
Autonomous AI to streamline service delivery
AI Copilot
Help your enterprise service teams achieve more
AI Service Desk
Scale your enterprise support without scaling your IT team
AI Skills
Supercharge your enterprise IT automations with AI skills
Enterprise integrations
Microsoft Teams
Deflect support questions and automate services
Slack
Deliver faster enterprise support to your employees
Okta
Streamline app access and workflows
Microsoft 365
Bring your MS apps together for integrated support
All Integrations
Integrate all of your enterprise applications
Enterprise automation
Automate processes and workflows across teams
Enterprise analytics
Get full visibility into your service operations.
Enterprise security
How we design a secure and compliant platform.
Universal Context
Get real-time context across users, assets, support history
Solutions
Modern ITSM solution
IT Support
Scale your IT service delivery and operations with AI
Request Management
Effortlessly handle and fulfill all service desk requests
Incident Management
Smartly diagnose and resolve incidents faster
Change Management
Intelligently plan, track and implement changes
Asset Management
Seamlessly track and manage all assets
CMDB Software
Easily organize configuration data for smarter operations
Modern ESM solution
Agentic HR Support
Streamline employee support and deliver delight everyday
Employee Journeys
Support employee milestones with guided workflows
HR Service Delivery
Streamline HR support for a better employee experience
Employee Self Service
Empower employees to resolve their own needs
By industry
Financial Services
Transforming IT ops for Fintech & investment firms
Manufacturing
Reimagine service operations at manufacturing plants
Education
Deliver exceptional student and faculty
Healthcare
Streamline clinical IT operations for superior care
By usecase
Digital Workplace Experience
Seamless collaboration for modern teams
IT Workflow Automation
Eliminate manual work and improve productivity
IT Knowledge Management
Consolidate knowledge from multiple sources
ESM Platform
AI solution to deliver efficiency and autonomy
Automated Employee Onboarding
Automate the mundane and focus on the extraordinary
Customers
Resources
Blog
The #1 blog for AI in ITSM content
Atomic Conversations
A podcast for CIOs and IT leaders
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Access brand assets, company info, and media resources in one place.
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Building Atomicwork
The automation ceiling was never about software: Introducing AI Workflow Builder
Describe what you need a workflow to do in plain language and watch AI build it.
Aparna Chugh
Building Atomicwork
Atomicwork is now on the Microsoft Marketplace
Building Atomicwork
Rewiring the fundamentals of access provisioning with agentic AI
AI in IT
Context engineering: The secret weapon of CIOs architecting the future of IT
Building Atomicwork
Introducing Atomicwork’s Universal Agent
Building Atomicwork
How Zuora reimagined their workplace experience and cut ticket volume by over 50%
Building Atomicwork
A new chapter for Atomicwork: $25M+ Series A to empower enterprise IT teams with agentic AI
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AI in IT
ServiceNow - Moveworks Acquisition: The good, and the bad
What does the acquisition mean for Moveworks customers and the IT community at large as they look to bring AI in IT effectively? Here's my take.
Product updates
February releases: Love was in the air, but so was better service management
We made enterprise knowledge more actionable, put change management on autopilot, and cemented asset relationships. Read on to find out our major rollouts in February.
Building Atomicwork
Announcing our inaugural CIO Advisory Board to redefine enterprise service management
We're elated to bring together some of the sharpest minds in enterprise IT to steer our vision of driving digital transformation with AI.
AI in IT
A-RICE Framework: An IT leader’s guide to evaluating AI initiatives for enterprise IT
Find out how you can evaluate and prioritize AI initiatives to address IT challenges at your organizations with the A-RICE framework.
Atomic Conversations
Reducing friction in ITSM: Mark Settle on the 3 key dimensions of IT interactions
From winning organizational trust to turning IT support into proactive centres, Mark Settle shares how CIOs can truly lead technology transformations.
ITSM
15 Best CIO podcasts to drive IT innovation in 2025
Discover the ultimate lineup of CIO podcasts for 2025, curated for both aspiring and seasoned IT leaders.
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